Spanish Account Support Specialist

Posted 4 Days Ago
Be an Early Applicant
Lisbon, PRT
In-Office
Entry level
HR Tech • Professional Services • Software • Consulting
The Role
Provide bilingual (Spanish/English) account support: manage end-to-end order processes, troubleshoot and resolve complex issues, become product expert, and handle queries via email, chat, and phone.
Summary Generated by Built In

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍

We are offering a great work experience in Lisbon, Portugal for a role as an Account Support Specialist.

Why an Account Support Specialist role is great for your professional and personal development:

  • Live in Lisbon and embrace multicultural experiences
  • Represent a global brand related to medical technologies
  • Fast-track career development opportunity

What does your day-to-day in this role look like: 

  • Being an Account Support Specialist,
    You will:

Manage end-to-end order process and resolve complex issues

Use your Troubleshooting skills

Become a product expert

Resolve queries via email/chat/phone calls


Requirements

What do you need to be successful at this job?

  • Language Maestro: Fluent in Spanish and English
  • You have Customer Service Experience
  • Tech Savvy: Curious about the latest tech
  • Customer Charmer: Experience is a bonus

Benefits

By joining this role, this is what you can expect:

  • Joyful Lisbon
  • Skyrock Growth with a 12-month renewable contract
  • Portuguese Extra Delights: Meal vouchers, 2 extra salaries
  • Guardians of Wellness: Private health insurance

Make it your Next Job Without Boundaries! 🚀

:::::::::::::::::::::::::::::::::::::::::::::::::::

Get to know more about Atlean World👇

Atlean World is going to be your recruitment partner during the whole journey: 

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.

Skills Required

  • Fluent in Spanish and English
  • Customer service experience
  • Tech savvy / curiosity about new technologies
  • Ability to manage end-to-end order processes
  • Troubleshooting skills to resolve complex issues
  • Resolve customer queries via email, chat, and phone
  • Customer-facing interpersonal skills (experience a bonus)
Am I A Good Fit?
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The Company
30 Employees

What We Do

Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.

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