Spa Supervisor

Posted 2 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Junior
Travel • Hospitality
The Role
Support the Spa Manager with daily spa operations: coordinate bookings, facility maintenance, enforce policies, train and coach reception and therapist teams, assist with reception and administrative duties, upsell products, and perform treatments when required.
Summary Generated by Built In
Company Description

Royal Island is a faraway island retreat where every day is a new chapter. Located in the heart of the Baa Atoll, less than 20 minutes from Velana International Airport by domestic flight, our all-inclusive resort brings together the intimacy of a village, the spirit of escapism, and the warmth of Maldivian culture. It's a place to wake up to uninterrupted ocean views, connect over soulful South Asian dining, and be inspired by an evergrowing collection of signature excursions and spa experiences.

Job Description

  • Reporting to the Spa Manager, supporting the team to operational excellence, supporting the spa reception and spa therapist team
  • Coordinating spa operations, including treatment bookings, facility maintenance, and ensuring adherence to spa policies.
  • Training and coaching of reception and spa therapist team.
  • In addition to the above, having the ability to upsell our products and assisting in the Spa Reception area and in administrative duties.
  • Perform spa treatments if required.

Qualifications

  • Minimum 2 years experience in a similar position
  • Proficient in English.
  • Outgoing personality, excellent communication skills, flexible working hours, ability to work in a fast-paced work environment.
  • Is updated with the latest trends and servicing protocols on massage and body treatments.
  • Strong multicultural awareness and ability to work with people from diverse cultures.
  • Physical ability to stand and walk for long periods of time

Additional Information

 

Skills Required

  • Minimum 2 years experience in a similar position
  • Proficient in English
  • Outgoing personality and excellent communication skills
  • Flexible working hours and ability to work in a fast-paced environment
  • Updated with latest trends and servicing protocols on massage and body treatments
  • Strong multicultural awareness and ability to work with diverse cultures
  • Physical ability to stand and walk for long periods of time
  • Ability to upsell products and assist with spa reception and administrative duties
  • Ability to perform spa treatments if required
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The Company
4,116 Employees
Year Founded: 1985

What We Do

The Villa Group Resorts & Spas is a seasoned corporation with over 30 years of experience offering high-end, family-oriented, all-suite accommodations in luxury resorts across Mexico.

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