Key Responsibilities:
Welcome guests with warmth, professionalism, and genuine hospitality.
Handle reservations, spa bookings, and scheduling efficiently.
Provide detailed information about spa treatments, services, and promotions.
Ensure smooth coordination between therapists and guests.
Handle billing, payments, and accurate posting of charges.
Maintain a calm, serene, and professional spa environment at all times.
Address guest requests, feedback, and concerns with efficiency and discretion.
Requirements:
Previous experience as a Spa Receptionist in a 5-star luxury hotel/resort is mandatory.
Supervise and train therapists; manage schedules and daily operations
Strong knowledge of spa treatments and wellness services.
Excellent communication and guest service skills.
Professional appearance and well-groomed presentation.
Proficiency in using spa management or hotel reservation systems.
Ability to multitask, prioritize, and remain composed under pressure.
Flexibility to work shifts, weekends, and holidays.
Skills Required
- Previous experience as a Spa Receptionist in a 5-star luxury hotel/resort
- Supervise and train therapists
- Strong knowledge of spa treatments and wellness services
- Excellent communication and guest service skills
- Professional appearance and well-groomed presentation
- Proficiency in using spa management or hotel reservation systems
- Ability to multitask, prioritize, and remain composed under pressure
- Flexibility to work shifts, weekends, and holidays
What We Do
Palazzo Versace Dubai is a luxury 5-star hotel and resort, a fashion-branded property reminiscent of a 16th-century Italian Palace, located in Dubai.
