Spa Operations Manager | Mandara Spa at Atlantis | Nassau, Bahamas
Why Atlantis
Atlantis is one of the world's most iconic luxury resort destinations, known for excellence in hospitality, service, and guest experience. At Mandara Spa at Atlantis, you will gain hands-on leadership experience in a high-profile, fast-paced environment. It builds a strong career foundation and opens doors in spa and hospitality management.
The Role
Mandara Spa at Atlantis is seeking a Spa Operations Manager to support daily operations, deliver exceptional guest experiences, and help drive retail and service performance. This is a hands-on leadership role for someone looking to grow a career in luxury spa and hospitality management.
What You'll Do
- Support daily spa operations and guest flow
- Lead and coach front desk and retail teams
- Deliver service excellence and high guest satisfaction
- Support retail sales, inventory management, and POS operations
- Use POS systems (Book4Time preferred)
- Partner with the Spa Director to meet operational goals
What We're Looking For
- 2+ years of supervisory experience in hospitality, spa, or retail
- POS system experience (required)
- Strong communication, organization, and leadership skills
- A guest-focused, reliable, and professional approach
- Spa or wellness experience (preferred)
Why Join Mandara Spa at Atlantis
- Work at one of the world's most iconic luxury resorts
- Join a global spa brand with career growth opportunities
- Gain hands-on management experience with advancement potential
Skills Required
- 2+ years of supervisory experience in hospitality, spa, or retail
- POS system experience
- Strong communication, organization, and leadership skills
- Guest-focused, reliable, and professional approach
- Spa or wellness experience
What We Do
OneSpaWorld is the world's leading spa and wellness company. Through its brand Mandara Spa, the company combines the traditional Balinese healing arts and spirit of generosity with European techniques to offer guests a luxuriously healing experience. Their spas are located in diverse global settings, honoring both the local culture and Balinese traditions.
