API is the world leader in crew accommodation solutions, revolutionizing how businesses manage travelOur proprietary technology and mobile solutions streamline crew planning, optimize day-to-day operations, and enhance the layover experience.
With over 40 years of expertise, API delivers unmatched efficiency and savings, managing lodging and ground transportation for 41,000+ crew members across 100+ airlines worldwide. Backed by a team of 500+ professionals, we annually reserve 15+ million hotel rooms at 600,000 properties through 5,200 suppliers.
Our adaptable platform serves rail companies, cruise lines and sports teams, offering seamless, end-to-end solutions that integrate into clients' operations. At API, we are driven by a passion for service, innovation, and delivering results.
Each day, our teams come to work and apply the following API Core Values:
- We make good promises, and we deliver.
- We do the right thing.
- We are change agents.
- Succeed and thrive together.
- Persevere.
Our Mission:
Providing the best and most efficient layover experience for crew and disrupted passengers.
About the Role:
Essential Functions:
- Manage hotel sourcing projects for our clients. Performing market research for accommodation and ground transportation, developing industry knowledge including market trends, cost drivers whilst building and maintaining established business relationships.
- Manage the Request for Proposal/Request for Information process, via API’s proprietary sourcing technology, assessing supplier against set of requirements, negotiating hotel offers, concessions, contract terms and conditions.
- Working with Account Managers to building sourcing strategies best suited to the sourcing project, including the identification of opportunities to run reverse auctions to expedite sourcing.
- Research, analyze and apply market trends and conditions in order to develop fit for purpose sourcing strategies and secure the best possible outcomes for airline and hotel partners.
- Create high quality and detailed evaluation reports, in Excel and PowerPoint presentations, that include proposal analysis and identified market trends within established deadlines. Strong communication skills are required to clearly articulate sourcing results.
- Adapt to the situation at hand e.g., quick market analysis and sourcing requirements to accommodate needs created due to the changing dynamics of airline schedules or unforeseen situations.
- Proactively approach each project with the goal of achieving a win-win solution.
- Update and track all information in Salesforce.
- Arrange site inspections for Account Managers and API Clients.
- Other job duties may be assigned to the Sourcing Manager when needed, based on the client’s or API’s needs. This will be communicated directly by his/her supervisor.
- Ensure response times are within airline specific SLA’s.
- Minimum of two to three years’ experience in a procurement role, with at least 2 years of that time in a global role dealing with global suppliers and global supply markets
- Minimum of two-year travel industry experience, working closely with airlines and/or hotels is preferred.
- Strong English fluency. Multilingual skills are a plus. Preferred French, Mandarin, Japanese, Hindi.
- Intermediate to Advance Microsoft Office computer skills, with emphasis on Excel and Powerpoint.
- Strong analytical skills, attention to detail and the ability to produce high quality work.
- Result driven with a problem-solving mindset.
- Previous contract negotiation experience
- Exceptional verbal and written communication skills.
- Building Relationship, customer service and client relationship skills.
- Ability to work with and understand diverse cultures abroad.
- Ability to multi task and work well under strict deadlines and fast paced environment.
- Flexible schedule and ability to work after hours depending on business needs.
This position does not require travel.
Required Education and Experience
- High School diploma
- Experience in procurement sourcing role
- Experience in the travel industry and working closely with hotels is preferred.
- Bi-lingual is a plus (but not a requirement).
Work Location
This is a remote (work from home) position and can be worked from any of our Asia Pacific regions including Hong Kong, India, Philippines or Malaysia.
Position Type and Expected Hours of Work
This is a full time position with expectations for the successful candidate to work standard office hours Monday-Friday (8:30am-:00pm). Due to the nature of our 24/7 industry, our sourcing team are expected to work across various global time differences. Flexibility and availability outside core office hours may be required
from time and as job duties demand.
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What We Do
As the worldwide leader in crew accommodation solutions for over 35 years, API uses proprietary technology, unique software solutions, and our highly experienced team to make sure over 20,000 crew members from more than 90 airlines rest comfortably every night. API’s end-to-end technology platform will transform the way airlines manage crew travel. o Mobile platform, MyCrewCare o Sourcing & Contracting o Crew Planning o Daily Operations & IROPS o Distressed Passenger o Billing & Reconciliation o Business Analytics Offering global support with 24 locations worldwide & Operations Centers in New York, Hong Kong, London and Sao Paolo –making API the only accommodation partner with global teams ready and able to assist 24/7. Visit www.apiglobalsolutions.com to learn more or send us a LinkedIn message!








