Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Sourcing Lead will execute sourcing strategies to deliver talent for hiring needs. You will advise the Recruitment Sourcing Specialists and Coordinators on effective sourcing strategies, manage attraction campaigns, and execute sourcing strategies. As a Sourcing Lead, you will collaborate closely within the Talent Acquisition team to provide input on sourcing strategy and real-time feedback on the effectiveness of the sourcing strategy. The ideal candidate must have a proven track record in providing strategic direction as well as tactical sourcing styles to fill in all our organization’s needs.
Job Requirements:
Achieve recruitment goals by effectively managing sourcing activities to develop a pool of qualified candidates to anticipate and fill open positions
Oversee the operation of the channel ensuring that:
Leads received are endorsed and processed realtime
Conversion and contact rate is within the target
Provide daily report
Quality and target number of leads are generated
Lead the sourcing activities such as but not limited to:
Open house activity
Virtual and partner engagement including BPO career talk and BPO Roadshows
Direct and constant communication with the Sourcing Assistant Manager on any challenges and plans in the fulfillment of the classes
Qualifications:
- Three to Five years high volume recruitment experience preferably in a call center environment
College degree preferred
Enthusiastic and demonstrated leadership skills
Proficiency in Microsoft Office applications, especially MS Word and Excel and Power Point
Excellent oral and written communication skills
Strong organizational and interpersonal skills
Schedule flexibility
Analytical and problem-solving skills
Strong ability to multitask
Ability to function in a fast paced environment
Dependability regarding completion of assignments and attendance
Excellent oral and written communication skills
Strong organizational and interpersonal skills
Analytical and problem-solving skills
Strong ability to multitask
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Skills Required
- Three to five years of high-volume recruitment experience
- Call center recruitment experience
- College degree
- Demonstrated leadership skills
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
- Excellent oral and written communication skills
- Strong organizational and interpersonal skills
- Analytical and problem-solving skills
- Strong multitasking ability
- Ability to function in a fast-paced environment
- Schedule flexibility
- Dependability in completing assignments and maintaining attendance
Everise Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everise and has not been reviewed or approved by Everise.
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Fair & Transparent Compensation — Pay is often described as acceptable to good in aggregate, with compensation appearing more favorable in higher-level corporate or technical roles. Typical frontline pay bands are described as aligned with broader BPO norms, which can make offers feel straightforward to benchmark.
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Flexible Benefits — A broad, big-company benefits menu is presented, including multiple insurance lines, FSAs, and optional supplemental coverages. The availability of add-on options like legal services, pet insurance, and discounts supports a pick-and-choose approach for different needs.
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Wellbeing & Lifestyle Benefits — Services like an Employee Assistance Program and lifestyle-oriented add-ons (e.g., gym discounts, legal plan, pet insurance) are part of the rewards mix. Tuition reimbursement is also positioned as a supportive benefit that can extend value beyond cash compensation.
Everise Insights
What We Do
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness
