Sourcing Knowledge & Training Partner

Posted 14 Days Ago
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Mallorca, Baleares, ESP
In-Office
Entry level
Travel
The Role
Designs, delivers, and improves training for global sourcing teams. The role creates instructional materials, facilitates virtual and in-person learning, identifies capability gaps, supports adoption of tools and processes, and develops digital learning modules. It also leads automation and AI-enabled productivity improvements, partners with subject matter experts, maintains learning content, and evaluates learning technologies.
Summary Generated by Built In

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.


Job Summary

The Sourcing Knowledge & Training Partner is responsible for designing, delivering, and continuously improving training that enables sourcing teams to operate with confidence, efficiency, and consistency. This role builds capability across global sourcing communities by creating high‑quality learning content, supporting adoption of new tools and processes, and championing modern, digital learning solutions.


Key Responsibilities
  • Design and create clear, relevant, and engaging training materials focused on sourcing processes, ways of working, and commercial tools.
  • Ensure all materials support consistent understanding and effective performance across global sourcing teams.
  • Translate complex processes into simple, digestible formats suitable for diverse learning audiences.
  • Deliver virtual and in‑person training sessions to the global sourcing community.
  • Drive strong adoption of new processes, tools, and behaviors through engaging facilitation and tailored learning methods.
  • Monitor learner feedback to continuously refine training delivery.
  • Assess capability gaps and identify training needs across sourcing teams.
  • Lead the implementation of automation, AI‑driven solutions, and productivity enhancements that modernize and streamline sourcing activities.
  • Ensure training initiatives support the broader sourcing and organizational strategy.
  • Partner with subject matter experts to accurately translate complex sourcing processes and tool requirements into high‑quality learning content.
  • Maintain consistency, accuracy, and brand alignment across all training assets.
  • Lead periodic reviews to ensure materials remain current and reflective of best practices.
  • Act as the expert and primary user of internal e‑learning authoring tools and platforms.
  • Build engaging digital modules, simulations, or micro‑learning as part of a modern learning experience.
  • Recommend improvements to existing learning tools or evaluate new technologies that elevate the learning ecosystem.
Required Skills & Experience
  • Experience designing and delivering training within sourcing, procurement, or commercial operations.
  • Strong instructional design capability with the ability to simplify complex information.
  • Excellent facilitation skills for both virtual and in‑person learning environments.
  • Ability to collaborate effectively with SMEs, stakeholders, and global teams.
  • Comfort with digital learning tools and e‑learning authoring platforms.
  • Exposure to automation or AI‑enabled workflows in sourcing or procurement.
  • Experience working with global teams across multiple time zones.
  • Knowledge of learning management systems (LMS) and learning technology trends.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Skills Required

  • Experience designing and delivering training within sourcing, procurement, or commercial operations
  • Strong instructional design capability with the ability to simplify complex information
  • Excellent facilitation skills for virtual and in-person learning environments
  • Ability to collaborate effectively with subject matter experts, stakeholders, and global teams
  • Comfort with digital learning tools and e-learning authoring platforms
  • Exposure to automation or AI-enabled workflows in sourcing or procurement
  • Experience working with global teams across multiple time zones
  • Knowledge of learning management systems and learning technology trends

Hotelbeds Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hotelbeds and has not been reviewed or approved by Hotelbeds.

  • Wellbeing & Lifestyle Benefits — Travel-industry perks such as employee travel discounts and family trip benefits are repeatedly highlighted as meaningful parts of the package. These perks are seen as distinctive add-ons that enhance overall compensation value.
  • Flexible Benefits — Hybrid and remote options, including the ability to work from anywhere for a set period each year, are emphasized across company materials. This flexibility is portrayed as broadly available, strengthening work-life arrangements.
  • Leave & Time Off Breadth — Paid time off is often described as decent or flexible, and some materials note extras like a day off during the birthday month. Such provisions contribute to a perception of supportive time-away policies.

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The Company
HQ: Palma
5,243 Employees
Year Founded: 2001

What We Do

Hotelbeds are global leaders in the TravelTech space, connecting and empowering businesses by facilitating bridges in the ever-changing and expanding travel ecosystem. Our cloud-based technology platforms offer fast and simple access to a global network of travel products, from accommodation to ancillaries and payments, while rich data and intelligence helps to generate demand. By operating exclusively in the B2B arena, we are uniquely placed to drive growth for our partners without competing for the end customer. Our teams of 3000+ experts on the ground provide local expertise and support to boost trading even further, even in the most hard-to-reach spaces. Our unique blend of technology, data and passionate people serves as a catalyst for B2B travel players aiming to unlock their full potential.

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