Senior Program Services Manager (Clinical)

Reposted 4 Hours Ago
Be an Early Applicant
55435, Minneapolis, MN
In-Office
89K-156K Annually
Senior level
Analytics • Consulting
The Role
The role involves managing clinical engagement, onboarding clients, supporting clinical integration, and driving accountability through performance assessments.
Summary Generated by Built In

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will support Captis clients through clinical engagement, onboarding, and adoption of sourcing and contracting programs. You will partner closely with the Program Services Clinical Director, Mayo Clinic, and internal Vizient teams to serve as a trusted advisor to clinical leaders and executives. You will contribute to the strategy and execution of Clinical Data Insights while supporting the operational and strategic leadership of Captis clinical integration efforts to drive engagement, compliance, and measurable value.

Responsibilities:

  • Facilitate discussions with client executives and physician decision-makers to support clinical engagement and participation in Captis contract commitments.

  • Partner with clinical and operational teams to support onboarding of new clients and identify effective approaches to engaging clinical teams.

  • Support clinical integration efforts in collaboration with the Program Services Clinical Director.

  • Participate in quarterly Clinical Committee activities to advance clinical engagement initiatives.

  • Drive client engagement and accountability through the Member Performance Scorecard, leveraging data to assess commitment and performance with emphasis on the medical device portfolio.

  • Monitor and communicate spend compliance targets and improvement opportunities aligned with Captis requirements.

  • Build and maintain strong relationships with clients and internal stakeholders through proactive communication and issue resolution.

  • Coordinate with Captis and Vizient teams to address client needs and advance program objectives.

Qualifications:

  • Relevant degree in Nursing, Healthcare Administration, or related field preferred; advanced degree desired.

  • 5 or more years of relevant experience required.

  • Current licensure as a clinician (e.g., Registered Nurse, Physician Assistant, Respiratory Therapist, Physical Therapist) required.

  • Clinical background with demonstrated operational experience.

  • Strong data and analytical skills with the ability to interpret and communicate complex information.

  • Prior experience in a client-facing role preferred.

  • Knowledge of healthcare supply chain and contracting practices preferred.

  • Excellent written and verbal communication skills with the ability to influence diverse clinical and operational audiences.

  • Willingness to travel.

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer:   Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Top Skills

Data Analytics
Healthcare Administration
Nursing
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The Company
HQ: Irving, TX
5,661 Employees
Year Founded: 1977

What We Do

Vizient, Inc., the nation’s largest health care performance improvement company, serves more than 50% of the nation’s acute care providers, which includes 97% of the nation’s academic medical centers, and more than 20% of ambulatory care providers. Vizient provides expertise, analytics and advisory services, as well as a contract portfolio that represents more than $130 billion in annual purchasing volume.

Vizient is based in Dallas and has offices in 20 metropolitan areas across the United States. We have 4,000 employees with a breadth of expertise, experience and compassion, who are eager to develop and implement solutions that advance health care for the greater good.

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