Sort Supervisor

Posted Yesterday
Be an Early Applicant
Sydney, NS, CAN
In-Office
Mid level
Logistics • Transportation
The Role
Supervise day-to-day sort operations in a fast-paced warehouse: ensure safety and compliance, manage sorting, scanning, inbound/outbound freight, loading/unloading, inventory, and quality control. Lead, train, schedule and evaluate package handlers; perform data entry, reporting, and coordination with carriers and optimization teams. Maintain warehouse organization and support emergency response.
Summary Generated by Built In

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology


Your Role: At the Heart of the Chain

Salary Range

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Core Duties: 

Safety and Compliance 

  • Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.  

  • Enforce safe working methods and behaviors within the team.  

  • Conduct safety audits and warehouse checks.  

  • Respond to emergencies as required. 

 

Operations management 

  • Supervise sorting, scanning, and processing packages (including defective items and returns).  

  • Ensure sorting operations are completed correctly and efficiently 

  • Oversee shipping, receiving, dispatching, and inventory management. 

  • Unload trailers and verify freight against manifests.  

  • Unloading and Loading: Assign labor, unload pallets. 

  • Assist with Sorting, help with sorting packages and envelopes as needed. 

  • Inbound and outbound freight movement Management support,   

  • Confirm and communicate with optimization team on daily bases before start operations 

  • Day-to-Day Monitoring, Track Line Haul operations, communicate with carriers, and monitor FMC for Amazon freight. 

 

Team leadership and monitoring  

  • Mentor and support Package Handlers during the sort process. 

  • Coach and mentor warehouse associates, including training new hires. 

  • Schedule warehouse associates 

  • Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate. 

 

Quality control 

  • Conduct quality checkups and sorted freight and inbound and outbound process.  

 

Administration and reporting 

  • Perform data entry as needed.  

  • Complete and Submit Reports 

  • Handle driver credentials, BOL exchange, and secure docking. 

  • cost control 

 

Warehouse Organization & Maintenance 

  • Ensure warehouse cleanliness and organization. 

  • setup sorting layout 

 

  • Other duties as assigned 

 

Work Environment: Fast-paced warehouse setting with shift-based schedules. 

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities 

  • Comprehensive group insurance 

  • Group RRSP program 

  • Employee Assistance Program… 


This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard. 


The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager. 

See you soon! 

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Skills Required

  • Supervise sorting, scanning, and package processing operations
  • Enforce Health & Safety protocols and conduct safety audits
  • Manage shipping, receiving, dispatching, and inventory processes
  • Unload trailers, verify freight against manifests, and assign labor for loading/unloading
  • Coach, train, schedule, and evaluate warehouse associates and package handlers
  • Perform data entry, complete and submit operational reports
  • Communicate with carriers, optimization team, and monitor line haul/FMC operations
  • Maintain warehouse cleanliness, organization, and setup sorting layouts
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The Company
HQ: Montreal
1,918 Employees

What We Do

Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande. __ Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.

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