Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
Your Role: At the Heart of the Chain
Core Duties:
Safety and Compliance
Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.
Enforce safe working methods and behaviors within the team.
Conduct safety audits and warehouse checks.
Respond to emergencies as required.
Operations management
Supervise sorting, scanning, and processing packages (including defective items and returns).
Ensure sorting operations are completed correctly and efficiently
Oversee shipping, receiving, dispatching, and inventory management.
Unload trailers and verify freight against manifests.
Unloading and Loading: Assign labor, unload pallets.
Assist with Sorting, help with sorting packages and envelopes as needed.
Inbound and outbound freight movement Management support,
Confirm and communicate with optimization team on daily bases before start operations
Day-to-Day Monitoring, Track Line Haul operations, communicate with carriers, and monitor FMC for Amazon freight.
Team leadership and monitoring
Mentor and support Package Handlers during the sort process.
Coach and mentor warehouse associates, including training new hires.
Schedule warehouse associates
Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate.
Quality control
Conduct quality checkups and sorted freight and inbound and outbound process.
Administration and reporting
Perform data entry as needed.
Complete and Submit Reports
Handle driver credentials, BOL exchange, and secure docking.
cost control
Warehouse Organization & Maintenance
Ensure warehouse cleanliness and organization.
setup sorting layout
Other duties as assigned
Work Environment: Fast-paced warehouse setting with shift-based schedules.
Why Join Intelcom | Dragonfly?
Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
See you soon!
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.
Skills Required
- Experience supervising warehouse or sorting operations
- Knowledge of Health & Safety protocols and ability to conduct safety audits
- Ability to train, coach, schedule, and evaluate warehouse associates
- Experience with inbound/outbound freight movement, verifying manifests, and BOL handling
- Ability to perform basic data entry and complete operational reports
- Ability to coordinate with carriers and optimization teams and monitor line haul operations
- Ability to perform or assist with physical tasks (loading/unloading, pallet handling, sorting)
- Willingness to work shift-based schedules in a fast-paced warehouse environment
What We Do
Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande. __ Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.
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