SOREL Senior Email Marketing Specialist

This position is designated as a hybrid role based out of our headquarters near Portland, Oregon. The current expectation is for employees to work onsite four days per week, subject to change based on business needs. This in-office requirement may be adjusted at the discretion of the company.

ABOUT THE POSITION

The SOREL Senior Email Marketing Specialist will own the end-to-end execution and optimization of email marketing. This role is responsible for building and scaling a high performing email program that drives revenue, retention, and customer lifetime value.

This individual will lead the email calendar and execution across campaigns and triggered programs, leveraging data driven insights, segmentation strategies, and testing frameworks to continuously improve performance. A strong technical foundation is required, as the role involves hands-on email development and deployment within Zeta (or similar ESPs), including HTML and dynamic content customization.

This role requires close cross-functional collaboration with Brand, Creative, Merchandising, and DTC teams to ensure alignment on product launches, promotions, and brand storytelling, while maintaining best-in-class email deliverability and list health.

HOW YOU WILL MAKE A DIFFERENCE

• ​​Own and manage the email marketing calendar, aligning campaigns with merchandising priorities, product drops, and seasonal initiatives

• Execute batch campaigns end-to-end (build, QA, deploy) within Zeta

• Lead A/B testing strategy, including subject lines, creative, personalization, and send-time optimization

• Design and optimize customer journeys, including onboarding, post-purchase, retention, and win-back flows

• Develop and maintain triggered lifecycle programs (e.g., abandoned cart/browse, replenishment)

• Build and refine audience segmentation strategies to drive personalization and targeting effectiveness

• Analyze performance and deliver actionable insights through regular reporting and readouts for batch, lifecycle, journeys and tests.

• Maintain strong email list health, including subscriber growth, engagement, deliverability, and compliance

• Partner cross-functionally to ensure cohesive messaging and campaign execution across customer touchpoints

YOU ARE

• An online shopper, familiar with creating best practices for online experiences.

• A team player, who enjoys and thrives in a cross-collaborative organization.

• A change agent – comfortable working within ambiguity and pivoting strategically based on performance.

• A sharp, critical thinker with effective problem-solving skills.

YOU HAVE

• Bachelor’s degree, applicable certification or equivalent experience.

• 7+ years of experience in email marketing, preferably within DTC eCommerce or retail (footwear/apparel a plus)

• Hands-on experience with Zeta or similar enterprise level ESPs; Zeta experience preferred

• Strong experience with HTML and/or Liquid templating (required for campaign setup and customization)

• Demonstrated success managing email lifecycle programs, including triggered flows and journey orchestration and SMS

• Proven track record with A/B testing frameworks and performance optimization

• Deep understanding of customer segmentation, personalization, and targeting strategies

• Expertise in email analytics and reporting, with the ability to translate data into actionable insights

• Familiarity with email deliverability best practices, including list hygiene, spam compliance, and engagement monitoring

• Strong understanding of DTC business models, merchandising cycles, and promotional strategies.

• Ability to manage multiple campaigns simultaneously in a fast-paced environment.

• Excellent cross-functional communication skills and experience working with Creative, Brand, and Merchandising teams.

• Detail-oriented with a strong emphasis on quality assurance and execution accuracy.

• Experience within footwear, apparel, or lifestyle brands preferred.

• Familiarity with CDPs or advanced customer data platforms preferred

#SOREL

#Hybrid

#LI-JC1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [email protected] with the Subject: Applicant Assistance Requested.