Pfizer

SOQ Senior Associate

Posted Yesterday

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Makati City, Metro Manila, National Capital Region

Hybrid

Senior level

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical

We’re in relentless pursuit of breakthroughs that change patients’ lives.

The Role

The SOQ Senior Associate role involves providing triage support, managing complaints, conducting audits, and ensuring compliance with quality standards in vaccine manufacturing.

Summary Generated by Built In

Use Your Power for Purpose
Every day, Pfizer's unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative, always putting the patient first. Whether you are involved in development, maintenance, compliance, or research analysis, your contribution directly impacts patients.
What You Will Achieve
In this role, you will:

The main responsibility of the SOQ Senior Associate is to provide triage support to all markets. Primary Responsibilities includes the following: Complaints triage, Monthly market reports, support internal/external audit management, Risk Management, Trend Analysis, and lead continuous improvement project to drive simplification at the Pfizer Country Offices (PCOs) to ensure compliance with Pfizer Quality Standards and Regulatory Authority expectations.
Execute complaints triage of markets in-scope SOQ Hub Philippines.
Lead discussions towards the triage processing and in utilizing the existing system
Contribute to the completion of projects, manage own time to meet agreed targets and develop plans for work activities on own projects within a team.
Suggest improvements and conduct continuous improvement activities.
Independently assess a wide range of Change Control activities to determine potential Quality and Operational Good Manufacturing Practices {also cGMP} impacts.
Investigate, document Quality Assurance related deviations and escalate issues as appropriate to the Quality Assurance Lead in a timely manner.
Maintain regulatory compliance in accordance with current Good Manufacturing Practices {part of GxP} practices.
Provide Quality Review and oversight of site cGXP documentation related to the operation of a vaccine manufacturing facility/laboratory to ensure compliance with global regulatory agencies and Pfizer quality standards.
Accurately communicate Supply/Operational needs/perspectives as well as Quality Operations (QO) perspectives.

Here Is What You Need (Minimum Requirements)

High school diploma (or equivalent) with 8+ years of experience or associate's degree with 6+ years of experience or BA/BS with 2+ years of experience or MBA/MS with any years of relevant experience
Solid understanding of current Good Manufacturing Practices and relevant GxP regulations and standards
Strong critical thinking skills
Ability to work effectively within own team and interdepartmental teams
Good working knowledge of Microsoft Excel and Word
Proactive approach to problem-solving

Bonus Points If You Have (Preferred Requirements)

Experience in quality administered systems
Strong organizational skills and attention to detail
Experience with regulatory compliance and documentation
Ability to mentor and review the work of other colleagues

Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Quality Assurance and Control

Top Skills

Excel

Microsoft Word

What the Team is Saying

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The Company

HQ: New York, NY

121,990 Employees

Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.