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The Role
Develop and implement SOPs and policies, ensure compliance, identify operational improvements, collaborate cross-functionally, and maintain document control systems.
Summary Generated by Built In
Key Responsibilities
- Develop new policies, Standard Operating Procedures (SOP), and Work Instructions (WI) to support operational governance and compliance.
- Review, update, and revise existing SOP/Policy/WI documents to ensure alignment with current business processes and regulatory requirements.
- Monitor the implementation and compliance of released SOP/Policy/WI across all relevant business units.
- Identify, design, and drive internal operational improvement initiatives with measurable business impact.
- Collaborate cross-functionally with process owners to validate, finalize, and socialize documentation changes.
- Facilitate workshops and alignment sessions to ensure buy-in and understanding of new or revised standards.
- Maintain a document control system to track policy versions, review schedules, and implementation status.
- Analyze existing business processes to identify inefficiencies and recommend improvements.
- Ensure that process improvements are operationally adopted, not merely documented.
- Champion a culture of continuous improvement and operational excellence across the organization.
- Bachelor's degree in Business Management, Industrial Engineering or a related field.
- Minimum of 3 years of experience in Business Process Improvement, Project Management, SOP Development, or related areas.
- Familiarity with governance frameworks, compliance processes, and document management best practices.
- Proven experience writing clear, structured operational documentation for diverse business functions.
- Strong analytical and structured problem-solving skills.
- Excellent written and verbal communication skills; ability to simplify complex processes into actionable documentation.
- Detail-oriented with strong organizational skills and the ability to manage multiple documentation projects simultaneously.
We are committed to equal opportunity and non-discrimination. This principle is reflected in our policies, whether as a dedicated policy or as part of our broader corporate guidelines, to ensure fairness in all people-related, impact, and operational practices.
Skills Required
- Bachelor's degree in Business Management, Industrial Engineering or related field
- Minimum of 3 years experience in Business Process Improvement, SOP Development, Quality Management or related areas
- Familiarity with governance frameworks, compliance processes and document management best practices
- Proven experience writing clear, structured operational documentation
- Strong analytical and structured problem-solving skills
- Excellent written and verbal communication skills
- Detail-oriented with strong organizational skills
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The Company
What We Do
Evermos is a connected commerce platform that empowers local brands and underserved communities by providing a distribution network and commerce services containing products that comply with sharia principles. As a one-stop platform, Evermos provides comprehensive services and a reseller network equipped with various training to support reseller success regardless of gender, educational background, geographic location, or income level.
