Solutions Manager

Reposted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
371K-500K Annually
Senior level
Software
Agentic procurement orchestration built for scale
The Role
Lead onboarding and implementation for new enterprise customers, ensuring effective use of the product and managing ongoing project requirements. Collaborate with product teams and improve post-sales processes.
Summary Generated by Built In
About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

You Will
  • Lead onboarding for new enterprise customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems

  • Responsible for leading the end-to-end implementation for new enterprise customers -- roll up your sleeves and build out the customer’s processes from scratch

  • Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip

  • Proactive project management across many customers, to manage requirements and tasks across onboarding.

  • Delegate and oversee project-related activities to supporting solutions and technical consultants.

  • Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers

  • Do whatever it takes to make customers happy + successfully onboard them as quickly as possible

  • Continuously improve the post-sales processes to help our customers accelerate the time to value

Qualifications
  • 8+ years’ experience working in one of the following roles: Procurement & Sourcing Manager, ERP and P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company

  • Experience leading enterprise-wide (ideally global) P2P or ERP implementations.

  • Fantastic communication skills

  • Extreme attention to detail and pride yourself in being incredibly proactive

  • Experience working with product and engineering teams

  • You’re able to push back and still make people happy

  • Very comfortable with software configuration (not necessarily technical skills, which would be a plus)

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

  • 📈 Start-up equity

  • 🚠 Team building events

  • 🌴 Flexible PTO

  • 💻 Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!


#BI-Remote

Skills Required

  • 8+ years experience in Procurement & Sourcing, ERP, or SaaS management
  • Experience in global P2P or ERP implementations
  • Strong communication skills
  • Attention to detail and proactive approach
  • Experience working with product and engineering teams

Zip Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zip and has not been reviewed or approved by Zip.

  • Equity Value & Accessibility Feedback suggests equity is broadly offered, increasing access to ownership across roles. This builds perceived long‑term value alongside cash compensation.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is consistently highlighted as part of the package. Wellness resources, stipends, and mental‑health days further strengthen healthcare support.
  • Leave & Time Off Breadth Flexible or unlimited PTO, paid holidays, and sick days are emphasized. Parental leave and additional family‑related leaves expand time‑off options beyond industry basics.

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The Company
HQ: San Francisco, CA
550 Employees
Year Founded: 2020

What We Do

Zip is the world’s leading intake-to-procure solution. Providing a single platform for any employee to initiate a purchase or vendor request, Zip helps businesses gain clear and timely visibility across all purchases, while dramatically improving the employee experience. The platform’s no-code configuration and intelligent workflows integrated across disparate systems enable businesses to automatically route requests for faster approval across finance, legal, procurement, IT, security and other teams. Leading enterprises and high-growth startups like Databricks, Canva, Airtable, Webflow and over 100 others use Zip to streamline their procurement processes while delighting their business users.

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