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At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006 we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip?
Our Solutions Engineer will be a mediator between Infobip deployers/development technical teams and Carriers’ needs, providing an accurate technical solution and expertise to our relationships with regional mobile network operators. This person will be responsible for designing, improving, presenting, and implementing carrier solutions in North America. S/he will lead technical discussions to allow our carrier partners support new trending communication channels or monetize their network assets through Infobip solutions.
You know you are doing a good job when you:
- Have a strong knowledge of all technical aspects of Infobip’s products and solutions
- Understand carriers’ businesses, knowing exactly which of our products can help them evolve their business or monetize their network
- Identify new and innovative use cases for Infobip’s products and solutions
- Have an excellent understanding of the business and are up-to-date with the latest industry trends as well as the competition
- Build a solid relationship with our sales and technical teams so they consider you an asset and love working with you
- Consistently increase the number of clients, cross sell opportunities, and upsell opportunities Infobip has with carriers in the region
- Create presentations which inform our partners and lead to increased opportunities for collaboration
- Mobile Network operators consider you a consultant for new solutions that Infobip is promoting on the market
More about you:
- 5+ years of experience which has developed your expertise in pre-sales, tech sales, system integrations, or similar roles
- Experience in a technical role in the telecom industry, specifically working with SS7, SIGTRAN, SMPP, TCP/IP and SIP protocols
- Preferable have basic knowledge in virtualization, machine learning, RCS and Mobile identity solutions
- Experience supporting sales to mobile network operators
- Intermediate level of Spanish and Portuguese highly preferred
- Strong engineering background and passion for IT and technology
- Proactive and creative approach to attend to clients’ needs (even if they are sometimes not aware of those needs)
- Able to present products and ideas with ease, confidence, and persistence
- Speak fluently to clients, partners, and colleagues alike
- Prefer a collaborative, fast-paced, entrepreneurial environment
- Experience in project management
- History of taking initiative and proactively seeking creative solutions
- Flexible to attend specialized training and education abroad
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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