Solutions Expert

Company Overview:

Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. To learn more, visit us at www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite. 

Position Overview:

As part of the Services organization, the Digital Forensics Engineer will be expected to deliver specialized digital forensic and investigation services within the Singapore Cellebrite Advanced Services lab and deploy Cellebrite solution services remotely or onsite. As this is a regional role, some travel may be expected.

Key Responsibilities:

• Provide excellent customer experience by engaging with internal & external customers.
• Operate specialized Cellebrite systems to perform digital forensic work on mobile and computer devices.
• Work to standard operating procedures in line with ISO 17025 accreditation.
• Prepare detailed reports and documentation.
• Record lab activity in the case management system in real-time.
• Deliver feedback to the lab management for quality process improvement.
• Respond to customer incidents and inquiries.
• Collaborate with and across Agile teams to test, implement, and support technical solutions in customer environments.
• Collaborate with Development and Sales resources to deliver robust solutions that drive powerful experiences to help thousands of government agencies perform their important missions.
• Deployment of Cellebrite product solutions for customers remotely or onsite.
• Troubleshooting and resolving issues related to application development, deployment, and operations.
• Ensuring compliance with industry best practices and organizational policies.
• Continuously improving processes and tools to enhance efficiency and productivity.
• May be deployed at customer site for service delivery

• Bachelor's degree in a technology-related field.
• 2 to 5 years of experience in digital forensics
• Experience in electronics or software quality testing is a plus.
• Past law enforcement experience is a plus.
• Process-oriented with great documentation skills
• Knowledge of best practices and IT operations in an always-up, always-available service
• At least 2 years of experience in DevOps Engineering (Advantage) 
• At least 2 years of experience with Cloud Native technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform) (Advantage)
• At least 2 years of System Administration experience (Windows and Unix/Linux) (Advantage)
• At least 2 years of Network Engineering experience (Advantage)
• Travel is Required (up to 50%)
• For being assigned in some Singapore government-linked projects,
• Singapore citizen.
• Holding current security clearance with Singapore authorities or previously held clearance (not more than 2 years expired); Candidates are required to have a G50 security clearance or the ability to get one.
• No criminal history.

Skills/Knowledge:



• Understand mobile phone technology, mobile OS basics.
• Basic understanding of how Linux & Windows OS and networks work.
• Committed and enthusiastic to exceed customer expectations.
• “Can do” personality, adaptive and able to work independently.
• Quick learner, tech-savvy.
• Excellent communication skills – verbal & written.
• Excellent teamwork and collaboration skills.
• Creative problem-solving skills & investigative analytics skills.