About the team
We are looking for a passionate Sr. Technical Sales Operations Manager to join our Technical Field Operations Ops team within HashiCorp. Our team is a group of data-driven problem solvers designed to support high-priority initiatives and track the performance results of our worldwide technical field teams. This role focuses specifically on the pre-sales side of the business and will enable overall efficiency and productivity of the Solutions Engineering and Solutions Architecture teams, ultimately contributing to top-line revenue growth and cost/risk reduction across the organization.
What you’ll do (responsibilities)
- Own the strategic, operational relationship with our senior technical sales leaders and cross-functional alignment of our data, systems, and key business partners (Sales, RevOps, Finance, etc.)
- Responsible for the accuracy and governance of how our data is communicated across the organization and maintained in systems (presentations, CRMs, etc.)
- Deep dive regularly into metrics to identify trends, opportunities and issues
- Collaborate with the analytics and integrations team to design dashboards and reporting mechanisms that enable data readiness and availability
- Provide data-based insights and recommendations to support projects, initiatives, and overall best practices
- Partner cross-functionally to maintain and improve systems and tooling used worldwide
What you’ll need (basic qualifications)
- 5+ years of experience in sales operations or business operations
- Ideal experience is in Technology Sales, Sales Operations or GTM operations
- Excellent Salesforce (SFDC) skills and working knowledge of BI tools such as Tableau or Sigma
- Knowledge of how other tools integrate with SFDC such as Vivun, Clari, Gainsight, or similar overlay tools designed to scale pre- and post-sales work streams
- Ability to analyze large and complex data sets
- System administration experience (SFDC, Vivun, Gainsight)
- Strong Excel skills and experience with Google Suite
- Strong communication and presentation skills
- Quantitative and qualitative problem-solving skills
What's nice to have (preferred qualifications)
- Experience directly supporting Solutions Engineering as well as overlay teams such as Solutions Architecture
- Knowledge of both pre- and post-sales (SE, TAM/CS, PS, etc.) is a plus
HashiCorp welcomes all qualified candidates who have authorization to work in the United States to apply - HashiCorp will not be sponsoring visas for this role at this time.
#LI-Remote
Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.
“HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement.”
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What We Do
HashiCorp was founded by Mitchell Hashimoto and Armon Dadgar in 2012 with the goal of revolutionizing datacenter management: application development, delivery, and maintenance. The datacenter of today is very different than the datacenter of yesterday, and we think the datacenter of tomorrow is just around the corner.
