Solutions Engineering Manager

Posted 21 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
118K-176K Annually
Senior level
Software • Appliances
The Role
The Solutions Engineering Manager will lead a team responsible for technical engagement with customers, overseeing radar demonstrations, installation planning, system tuning, and providing ongoing support. This role involves coordinating with product development, creating training materials, conducting data analysis, and may require up to 50% travel.
Summary Generated by Built In
Radar Reinvented.

Echodyne offers the world’s first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM).

Echodyne is seeking a Solutions Engineering Manager to join our fast-growing team.

RESPONSIBILITIES

  • Lead a team of Solutions Engineers who are responsible for both pre and post-sales technical engagement with Echodyne’s domestic US customer base.
  • Oversee and support team members in showcasing Echodyne's products through on-site radar demonstrations at external events, conferences, partner, and customer sites, ensuring they effectively communicate the product’s value and capabilities
  • Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
  • Act as a liaison between the Solutions Engineering team and other departments, such as product development and sales, to align efforts and refine product solutions based on customer feedback and field observations.
  • Coordinate the creation of training materials, user manuals, and application notes.
  • Perform and guide the team in conducting post-demonstration data analysis, using insights from field activities to improve future customer engagements.
  • Work closely with product management and engineering to integrate field feedback into product development efforts.
  • Up to 50% travel may be required.
  • Other related tasks required to fulfill the needs of the business.

REQUIRED SKILLS / EXPERIENCE

  • Demonstrated ability to lead a team in managing customer relationships within complex, technical environments, fostering a proactive approach to problem-solving.
  • Proven track record of learning a technical product and conveying the value of that product to potential customers.
  • Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
  • Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
  • Organized and detail-oriented with excellent follow-up and decision-making skills.
  • Solid technical foundation and good technical writing skills.
  • Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.

DESIRED SKILLS / EXPERIENCE 
(Looking for one or more as a complement to the core skills) 

  • Experienced in coordinating efforts across teams and organizations.
  • Experience deploying or operating radar systems, especially Electronically Scanning Array radars.
  • Familiarity with a computer programming language, preferably Python or Matlab.
  • Experience with Linux operating systems and using a Command Line Interface.
  • Basic understanding of digital signal processing functions and application to various sensor modalities.  Direct experience with radar signal processing a plus.
  • Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues.
  • Experience conducting basic data plotting and analysis.

QUALIFICATIONS

8+ years of experience in technical sales, solutions engineering, or technical account management, with at least 3 years in a field-oriented sales leadership role.

Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain required Government authorizations.  

LOCATION:  Remote US
TRAVEL:  Travel as required, both air and ground; 40-50%



Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S. 

WHAT WE OFFER
The pay range for this position is a base salary of $117,500 - $176,250  per year plus commission.
Our comprehensive benefits package currently includes:

  • Incentive stock options
  • Excellent medical, dental and vision coverage benefits for employee and family members
  • Unlimited vacation, 12 paid sick days, and 9 paid holidays
  • Company paid disability, life insurance, employee assistance program and travel insurance
  • 401k Plan



All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.



Top Skills

Matlab
Python
The Company
HQ: Kirkland, WA
125 Employees
On-site Workplace
Year Founded: 2014

What We Do

Echodyne designs and builds advanced radar solutions that unlock new capabilities for intelligent systems and autonomous machines and shatter price-performance barriers for sensor arrays. Our combination of patented metamaterials electronically scanned array (MESA®) technology with powerful software ultimately means significantly greater situational awareness that increases safety and saves lives. Our first radar is the size of a paperback book, weighs less than bowling pin, draws less power than a light bulb, yet outperforms every comparable radar on the market. We are just getting started.

Echodyne delivers commercial radar solutions for end users and integrators in Government and Defense, Critical Infrastructure Protection, Uncrewed Aircraft Systems (UAS), and Autonomous Vehicle markets globally. The company is based in Kirkland, Washington and backed by Bill Gates, NEA, Madrona Venture Group, Baillie Gifford, Vulcan Capital, Vanedge Capital, and Irongrey among others.

Discover more at echodyne.com.

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