Solutions Engineering Manager

⭐ About the team:
Spanning across continents and time zones, the Solution Engineering team is led by our VP of Solutions & Services and are located in both Europe and the US. In partnership with our Account Executives, this team is responsible for adding new names to our roster to the likes of current clients like Etsy, New York Times,, SeatGeek or TripAdvisor. 
Leading a remote team of Solution Engineers in the US, you will utilize your business competencies and technical expertise to best orient prospects to support sales goals, while continuously upskilling and growing your future team.
You will handle all the technical discussions with prospective clients and assist them with understanding how the DataDome solution works and how it can be implemented in their existing architecture.
🏆What does success look like as a Solution Engineering Manager:

An ideal SE Manager at DataDome is the main point of contact for customers. You will become intimately acquainted with their business requirements, technical needs, systems, technical environment and service history, while enabling your team to manage and drive the targeted business goals. You will also liaise on a continual basis with various stakeholders on both the tech and business units. You are at ease being hands-on, but also passionate about building your team. 

👉 You will be more specifically in charge of things like...

• constructing and creating a process flow that ensures business continuity and collaboration amongst the team cross functionally. 
• understanding and guiding complex client challenges and advising on the advantages of deploying the DataDome solution from technical and business points of view. 
• visualizing customer internal systems and information challenges.
• leading technical discussion with prospects.

• configuring prospect's stack to enhance bot detection.
• being responsible for the pipeline accuracy within Salesforce internally. 
• representing DataDome at conferences such as AWS, re:Invent, RSA, BlackHat and other events organized by our Marketing team.
  

👤You’re the perfect candidate if :…

• You have at least 3 years of management experience. 
• You have worked within a SaaS company as a solution Engineer for at least for 3 years.
• You have a strong background in cloud architecture and/or Web infrastructure (XFF, Cookies, CORS, keep-alive, SPA, etc ..).
• You are at ease interacting with a variety of client questions, concerns and queries. 
• You are interested in cybersecurity topics. 

What’s in it for you?

• Flex Life: While we offer remote, hybrid, & in-office options each position specifies the level of flexibility + $500 stipend to help you set up your ideal workspace.
• New York Based Applicants: WeWorks NY office, located in Soho. Enjoy complimentary snacks, drinks and social events in one of the trendiest neighborhoods in Manhattan. 
• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• Professional Development: #Growth is part of our DNA, therefore we invest in your personal learning and development.
• Events & Teambuilding: Feel the #TeamSpirit both virtually & onsite, with several events and workshops planned throughout the year including an annual offsite, winter party, lunch & learns, & much more.
• Parent Care: Gifts & care packages to celebrate growing families.
• PTO: 27 days + 12 national holidays.
• 401 K eligibility + matching.

What are the next steps?

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with Matt, VP of Solutions and Services 
• You will complete a test and review it with a member of our Account Executive team and Matt
• The final step will be a one-on-one meeting with Benjamin, CEO 
• Welcome to DataDome!

DataDome’s bot and online fraud protection detects and mitigates attacks with unparalleled accuracy and zero compromise. Bot protection is the foundation of online fraud prevention, and last year, DataDome’s machine learning solution blocked over 250 billion fraud attacks in real time. Leading global enterprises—including Rakuten and AngelList—trust DataDome’s solution and 24/7 SOC experts to protect their mobile apps, websites, and APIs against ATO, carding, credential stuffing, DDoS, scraping, and more.

A force multiplier for IT and security teams, DataDome is transparent, user friendly, and easy to deploy. The solution adds no latency to protected platforms, responding to each request in under 2 milliseconds thanks to 26+ regional PoPs and autoscaling technology. DataDome is frictionless for consumers, providing optimal security without frustrating human users by integrating the only secure, user-friendly, and privacy compliant CAPTCHA into the complete 360° solution.

Consistently ranked a top G2 Leader in Bot Detection & Mitigation, DataDome was also named a Strong Performer in the 2022 Forrester Wave: Bot Management, placed in the 2022 and 2023 Inc. 5000, and won the 2023 SC Awards Europe for “Best use of Machine Learning/AI”. Certified a Great Place to Work in the US and France, DataDome’s team of BotBusters spans the globe.

DataDome is an equal-opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.