Solutions Engineering Intern

Posted 4 Hours Ago
Be an Early Applicant
Zagreb, HRV
In-Office
Internship
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role
Supports telecom solution engineering projects through technical calls, solution design, demo and proof-of-concept preparation, requirements gathering, testing, reporting, documentation, and project tracking. The intern rotates across CPaaS, Network APIs, messaging security, RCS, and Voice products while learning telecom integration and delivery processes. The role also uses AI tools to automate reporting, documentation, and testing, with mentorship and increasing ownership over six months.
Summary Generated by Built In

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.


As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.


We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.


If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Winter Internship 2027


Infobip's Solution Engineering team is the technical side of our partnerships with telecom operators around the world. We help operators launch messaging, communication and network security solutions. Our work covers the first technical conversation, solution design, integration and go-live. The team is globally distributed and works across products including CPaaS, Network APIs, messaging firewall/security, RCS and Voice.
About the role
As a Solution Engineering Intern, you'll learn how large telecom projects work from the inside. You'll have a dedicated mentor and real tasks from day one. We expect you to start by observing, and over time to take ownership of work of your own.
What you'll do:


  • Join technical calls and project meetings with operators and internal teams, and learn how solutions are discussed, scoped and delivered
  • Prepare demo environments and test data for product demos and proofs of concept
  • Help collect technical requirements and keep project documentation and trackers up to date
  • Support testing, reporting and technical documentation
  • Use AI tools to automate reporting, documentation and testing
  • Rotate across different product areas to build broad knowledge of telecom and communication technologies


What makes you a strong fit:

  • A student or recent graduate in Electrical Engineering, Computer Science, Telecommunications , Economics or a related field
  • Available full time (40hrs week) for the next 6 months
  • You have valid student rights from Studentski Centar for that period
  • Interest in telecom, networks and communication technologies
  • Basic technical understanding: networking fundamentals
  • Curiosity and willingness to ask questions
  • Good communication skills in English (written and spoken)
  • Reliability: you follow through on tasks without needing reminders
  • Nice to have: familiarity with SMS/SMPP, mobile networks, REST APIs or AI tools

Internship timeline:


  • Application deadline (mid of December)
  • CV screening & Interview with Talent Acquisition (During November & December)
  • Recruitment task (home assignments) (During December)
  • Interview with Hiring team and selection process feedback (December & January)
  • Start of internship program (February 8th)
  • Orientation week in Zagreb Infobip campus (February 8th - 12th)
  • Working with the mentor and within a team (February - August)
  • End of the Internship program (August)

Why you'll love it here: 


  • Orientation week with all interns and a personalized onboarding plan. 
  • Mentor and team support. 
  • You will get hands-on experience with the latest AI tools and take part in dedicated AI training sessions designed to help you build skills.
  • Being a part of a growing company in a growing industry – we challenge you not to grow! 
  • Work with people from all over the world. We put the “global” in globalization. 
  • Possibility to stay on after the internship, depending on your performance and business needs.  


 

Why choose internship at Infobip? 


  • Paid internship program 
  • Travel allowance as per city of work 
  • Free lunch 
  • Free Snacks and Beverages 
  • Social Events 
  • Internal Trainings 
  • Free access to Udemy platform 
  • Internship welcome package 
  • Referral Bonus 
  • Equipment 
  • On-Site Amenities 


If you haven’t already, visit our internship landing page for more details, which you can find at the link. 

 

 

Although we currently have openings for various internship programs, you can only apply for a maximum of two positions!

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip. #LI-KL2

Skills Required

  • Currently a student or recent graduate in Electrical Engineering, Computer Science, Telecommunications, Economics, or a related field
  • Availability to work full time, 40 hours per week, for six months
  • Valid student rights from Studentski Centar for the internship period
  • Interest in telecommunications, networks, and communication technologies
  • Basic understanding of networking fundamentals
  • Curiosity and willingness to ask questions
  • Good written and spoken English communication skills
  • Reliability and ability to follow through on tasks independently
  • Familiarity with SMS, SMPP, mobile networks, REST APIs, or AI tools

Infobip Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.

  • Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
  • Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
  • Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.

Infobip Insights

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The Company
HQ: London
3,100 Employees
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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