Solutions Engineer

Solutions Engineer

The Solutions Engineer is a critical member of the sales team, serving as the primary technical expert throughout the sales cycle. You will partner with Sales Directors to drive the adoption of Claroty solutions by providing in-depth technical expertise, delivering compelling product demonstrations, and positioning solutions that address customer-specific challenges. The ideal candidate has a strong background in networking, cybersecurity, and industrial control systems (ICS), with a passion for helping customers secure their mission-critical environments.

About Claroty:   

Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in CPS protection, with backing from the world’s largest investment firms and industrial automation vendors, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years. Claroty has recently been named a Leader in the inaugural Gartner® Magic Quadrant™ for Cyber-Physical Systems (CPS) Protection Platforms.

As a Solutions Engineer, your impact will be:

• Technical Sales Expertise: Serve as the go-to technical resource for the sales team and prospective customers.
• Customer Engagement: Understand customer challenges and pain points related to OT/ICS cybersecurity. Conduct detailed technical discovery to qualify opportunities and tailor solutions.
• Product Demonstrations: Deliver compelling, customized product demonstrations and technical presentations to a wide range of audiences, from engineers to C-level executives.
• Proof of Concepts (PoCs): Plan, manage, and execute successful Proof of Concepts (PoCs) and technical evaluations. Document and present PoC results, demonstrating the value and ROI of the Claroty platform.
• Solution Design: Architect and propose Claroty solutions that meet the technical requirements and business objectives of customers, including integrations with existing IT and security infrastructure (e.g., SIEM, firewalls, and asset management systems).
• RFP/RFI Management: Respond to technical sections of RFPs, RFIs, and other customer questionnaires.
• Market Intelligence: Stay current with trends in industrial control systems, cybersecurity threats, and competitor technologies. Provide market and product feedback to the Claroty product and engineering teams.
• Thought Leadership: Represent Claroty at industry conferences, trade shows, and other events. Conduct webinars and contribute to technical content creation.

What do you need to succeed in this role?:

• 3+ years of experience in a sales engineering, solutions architect, or similar customer-facing technical role, preferably in the cybersecurity, industrial automation, or networking space.
• Willingness to travel: This position requires travel, which may include overnight stays. Expected travel is [10-20%], depending on business needs and territory.

Technical Acumen:

• Deep understanding of networking protocols (TCP/IP, UDP, etc.) and architectures.
• Strong knowledge of cybersecurity principles and technologies (firewalls, IDS/IPS, SIEM, vulnerability management).
• Experience with virtualization platforms (VMware, Hyper-V) and cloud environments (AWS, Azure) is a plus.

Cybersecurity experience in one of the following domains:

• Security and Risk Management
• Asset Security
• Security Architecture and Engineering
• Communication and Network Security
• Security Assessment and Testing

Soft Skills:

• Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong problem-solving and analytical abilities.
• Self-motivated, proactive, and able to work independently as well as part of a team.
• Proven ability to manage multiple projects and priorities simultaneously.
• Bachelor's degree in Computer Science, Engineering, or a related technical field is preferred.

Nice to have: 

• Proficiency with industrial protocols (e.g., Modbus, IEC 61850, DNP3, Ethernet/IP, Profinet, etc.).
• Familiarity with various industrial control systems (DCS, PLC, SCADA) and vendors (e.g., Siemens, Rockwell, Emerson, GE).
• Relevant industry certifications (e.g., CISSP, GICSP, CCNA) are a strong plus

About Claroty

Claroty empowers organizations to protect the mission-critical infrastructure that underpins modern life. The AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection. Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance–whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Claroty is deployed by hundreds of organizations at thousands of sites globally. The company is headquartered in New York City and has a presence in Europe, Asia-Pacific, and Latin America. To learn more, visit claroty.com.

Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.

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