Charta Health

Solutions Engineer

Reposted 6 Days Ago

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San Francisco, CA, USA

In-Office

130K-160K Annually

Senior level

Healthtech

The Role

The Solutions Engineer will bridge prospects and internal teams, leading demonstrations and managing technical evaluations, translating complex AI workflows into business outcomes.

Summary Generated by Built In

About Charta Health

In an industry where the focus should rightly be on delivering quality care to patients, healthcare providers remain burdened by the complexities of non-clinical operations. Charta is changing that.

We're building the operating system for modern healthcare organizations. Our AI platform streamlines critical workflows across revenue cycle, clinical operations, and administrative functions, helping providers and payers operate more efficiently and deliver better patient care. Backed by Bain Capital Ventures, Charta is on a mission to make every healthcare dollar accountable and every chart accurate, reimagining healthcare infrastructure from the ground up.

About the Opportunity

At Charta, we prioritize results compared to methods used to achieve those results. As a Solutions Engineer, you will serve as the technical bridge between prospects, customers, and internal product teams. You’ll lead product demonstrations, manage technical evaluations, answer complex workflow and integration questions, and ensure prospects feel confident in both the technology and its real-world impact.

This role is ideal for someone who thrives at the intersection of technology, healthcare operations, and sales—someone who can translate complex AI-driven workflows into clear business outcomes for revenue cycle, clinical, and administrative leaders.

You'd be a great fit, if you have:

4-8+ years of experience in Solutions Engineering, Sales Engineering, or technical pre-sales.
Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
Strong presentation and storytelling skills.
Customer-first mindset with strong problem-solving abilities
A Bachelor’s degree in engineering, healthcare informatics, computer science or a related field.
A willingness to come onsite 5 days a week at the Charta Health Headquarters in San Francisco, CA (preferred).

What We Offer:

Competitive salary and comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, and more
Team dinners and snacks in the office to keep you at your best
Growth opportunities in a fast-paced, innovative tech startup
Ongoing professional development and access to cutting-edge AI and healthcare tools
Wellness & learning stipends so you can invest in both your health and personal growth
Lively in-person (5 days per week) work culture at our headquarters in downtown San Francisco
$80,000-150,000 base and $160,000-300,000 USD OTE, based on experience + equity + benefits

Our Commitment to Diversity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Compensation

The base pay range for this role is $130,000 – $160,000 per year.

Skills Required

4-8+ years of experience in Solutions Engineering, Sales Engineering, or technical pre-sales.
Bachelor's degree in engineering, healthcare informatics, computer science or a related field.

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The Company

HQ: San Francisco, California

64 Employees

What We Do

Our innovative AI chart review company leverages cutting-edge technology to revolutionize healthcare by seamlessly integrating advanced AI with physician and industry expertise. We specialize in accurately identifying hidden revenue opportunities, conducting thorough automated audits to ensure regulatory compliance, and delivering valuable clinical insights that improve patient care and outcomes. Our team of medical doctors, certified coders, and compliance experts bring their specialized knowledge and experience to enhance the accuracy and effectiveness of our AI-driven approach. By significantly reducing labor costs, our solution empowers your organization to reallocate resources towards more meaningful projects and initiatives that have long needed attention. This enhances operational efficiency and fosters a culture of continuous improvement and quality care.