Solutions Engineer

Posted 6 Days Ago
Be an Early Applicant
Tokyo
In-Office
Senior level
Security • Cybersecurity
The Role
Serve as a trusted, customer-facing technical advisor to drive and expand deals, scope complex deployments and POVs, respond to RFPs, mentor peers, and collaborate cross-functionally while traveling regionally/internationally as needed.
Summary Generated by Built In

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

Job Description:

The Senior Solutions Engineer, you play a crucial role in our team. As a seasoned professional, you will work independently with minimal oversight, providing creative and effective solutions to immediate problems. You will advise others on complex issues, contributing to company objectives and achieving goals in innovative ways. Your understanding of the wider business and ability to network will be essential for success.

This role offers fast-paced personal growth and career advancement as we expand our technical team in response to our growing customer base. We value experience in customer-facing technical roles and provide extensive training to build new skills. Enthusiastic individuals with a strong team mindset, ready to make an impact in this high-growth environment, are encouraged to apply.

Key Duties & Responsibilities:
  • Considered a trusted advisor of prospects, customers, partners.
  • Demonstrates ability to increase deal size throughout sales process.
  • Ability to leverage great relationships to identify and drive commercial opportunities.
  • Demonstrate ability to increase deal size throughout the sales process.
  • Reliable member of the team to provide technical expertise when responding to RFPs.
  • Enable those around you on discovery, metrics and success criteria.
  • Guiding, and scoping POVs to maximizing POV value and minimizing competitor threat.
  • Ability to scope very complex, large and/or novel deployments.
  • Have successful creation and use of M1 and M2 metrics.
  • Highly integrated with POD, across deals, qualification pipeline.
  • Contributes to wider technical initiatives or projects outside of the day-to-day S role
  • Transfer knowledge, mentor and peers, and add to knowledge bases
  • Contributes at least once a quarter to best- practice initiatives within the region
  • Proactive engagement with TCMs in deals, enablement, and relationship building.
  • Travel regionally, and potentially internationally, to client sites as permitted by health guidelines.
Qualifications & Experience:
  • Fluent or native in Japanese
  • Strong understanding of Japanese business practices and partner culture.
  • 5+ years in a software sales engineering role; experience in cybersecurity is preferred.
  • Strong competitor knowledge and excellent skills at de-positioning.
  • Industry level expert, start to gain wider industry recognition (events, certs, professional network).
  • Strong knowledge in both on-premises and cloud networking and technologies.
  • Advanced used of MEDDPPIC.
  • Deeply understand customer pain, from real world experience or long-term customer experience.
  • Very impactful within meetings and with C-level.
  • Communicate with authority and validation, so can be brought in as an impact expert.

Top Skills

AI
Cloud Networking
Darktrace Active Ai Security Platform
Meddppic
On-Premises Networking
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The Company
Atlanta, GA
1,763 Employees
Year Founded: 2013

What We Do

Darktrace, a global leader in cyber security AI, delivers world-class technology that protects over 5,500 customers worldwide from advanced threats, including ransomware and cloud and SaaS attacks.

The company’s fundamentally different approach applies Self-Learning AI to enable machines to understand the business in order to autonomously defend it.

Headquartered in Cambridge, UK, the company has 1,500 employees and over 30 offices worldwide.

Darktrace was named one of TIME magazine’s ‘Most Influential Companies’ for 2021.

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