As a Solutions Engineer, you'll help customers design solutions using Foxit products, validate fit, and deliver demos, ensuring successful implementation in real environments.
Foxit builds fast, secure PDF and document workflow solutions used by millions of people and organizations worldwide, including companies like Google, Amazon, and NASDAQ. We operate globally across the US, Europe, Asia, and Australia, and we're focused on making document work simpler, safer, and more efficient.
For more information, visit us @ https://www.foxit.com
About the Role:
As a Solutions Engineer, you'll be the technical partner to our Sales and partner teams, helping customers understand what Foxit can do, validating fit, and designing solutions that work in real IT, security, and cloud environments.
This role is based in Skopje and supports international customers and partners.
What you'll do:
· Run discovery with customers and partners to understand goals, workflows, constraints, and success criteria.
· Design solution approaches using Foxit products, including integrations with customer systems (identity, security, cloud, enterprise apps).
· Deliver clear, customer-relevant demos, workshops, webinars, and proof-of-concepts.
· Support RFIs/RFPs and technical questions, and help customers evaluate Foxit confidently in English and your major language.
· Troubleshoot technical issues during evaluations and early rollout - bring in Product/Engineering when needed.
· Create and maintain reusable demo setups, technical documentation, and best-practice guides.
· Spot risks early (security, architecture, feasibility, rollout) and propose mitigation before they slow down a deal.
· Support Customer Success and Renewals with technical input for adoption, upsell/cross-sell, and renewal success.
What we're looking for:
· English is a must: fluent spoken and written.
· Major language is a must: high level to native fluency (C1–C2 / native). French and/or Spanish preferred, German or other major European languages also considered.
· Experience in Pre‑Sales / Solutions Engineering / Systems Engineering or a similar customer-facing technical role (software or SaaS).
· Strong foundation in solution design and secure architectures (cloud/IT infrastructure, integrations, security best practices).
· Comfortable working & troubleshooting across Windows, macOS, iOS, and Android environments.
· Able to translate business needs into technical requirements and a practical solution plan.
· Confident communicator and presenter, someone who can simplify complex topics for any audience.
Enjoy solving customer challenges with smart solutions ? Join us and help shape the future of PDF technology.
