The Role
As a Solutions Engineer, you will enable customer success through technical demonstrations, guide customers in drone program implementations, and ensure adherence to FAA regulations.
Summary Generated by Built In
We are seeking a passionate and skilled Solutions Engineer to join our growing team. As a key member of the revenue organization, you’ll play a critical role in enabling customer success through technical excellence, operational execution, and pre-sales strategy. You will collaborate with our regional sales teams to deliver high-impact product demonstrations, guide prospective customers through technical trials, and contribute to the strategic growth of our public safety customer base.
This role requires deep familiarity with Drone as a First Responder (DFR) programs and a working knowledge of FAA regulations governing BVLOS (Beyond Visual Line of Sight) operations. Your expertise will help public safety agencies navigate complex regulatory environments while deploying cutting-edge drone programs that save lives and enhance situational awareness.
What You Do:
- Partner for Regional Growth Collaborate with a regional team—including Account Executives and Inside Sales—to meet or exceed territory revenue goals.
- Subject Matter Expert Act as a trusted technical advisor in your territory, identifying key regions, high-impact agencies, and strategic “influencer accounts.” Emphasize your knowledge of DFR concepts and FAA BVLOS requirements to educate and support public safety partners.
- Product Demonstrations Deliver clear, compelling, and customized demonstrations of the DroneSense by Versaterm platform tailored to agency mission needs—especially for DFR use cases and operational scale.
- Trial Success Management Guide agencies through technical trials, ensuring they experience measurable success and understand platform value, with attention to real-world constraints around BVLOS flight, airspace, and risk mitigation.
- Sales Enablement Work closely with Marketing to create and deliver impactful sales collateral. Share best practices and insights to improve win rates.
- Engage with the Field Represent DroneSense by Versaterm at public safety conferences, regional “fly days,” agency workshops, and on-site demos—bringing deep operational awareness of DFR deployments and airspace integration.
- Strategic Collaboration Partner with Sales leadership to refine go-to-market strategy, drive adoption in priority markets, and elevate customer satisfaction.
- Compliance and Industry Awareness Stay current on FAA regulations—including those governing Part 107 waivers, tactical BVLOS, and COAs—and support agencies pursuing advanced drone programs aligned with evolving policy.
What You Bring
- 3+ years of experience in UAS technical sales, support engineering, or drone operations (e.g., DJI, Parrot, Autel, docked systems, MavLink).
- Working knowledge of DFR program design and FAA regulatory pathways for BVLOS operations.
- Proven ability to communicate complex technical and regulatory concepts to a wide range of audiences.
- Self-starter with the ability to execute independently or in collaboration with others.
- Familiarity with CRM platforms (Salesforce preferred).
- Passion for supporting first responders and a commitment to public safety innovation
- Ability to travel up to 50%
Strongly Preferred Qualifications
- Experience with public safety, emergency response, or defense environments.
- Direct experience supporting DFR programs or obtaining FAA waivers/COAs.
- FAA Part 107 certification and operational flying experience.
- Prior work with drone-related SaaS platforms.
*DroneSense employs full time US citizens or naturalized citizens from a NATO country, who are current residents in one of the 50 contiguous United States. Though our positions are "remote" we do not work with offshore/near shore individuals or contractors to stay in compliance with our client's requirements.
** A valid LinkedIn profile with photo MUST be included to be considered.
Top Skills
Crm Platforms
Drone Technology
Faa Regulations
Salesforce
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
DroneSense offers a drone software platform tailored for the unique needs of the public safety market. Our comprehensive solution equips first responders with a complete tool set that expands situational awareness and acts as a force multiplier. Simultaneously the platform seamlessly addresses risk management and is a full system of record for regulatory compliance. We offer advanced methods to collaborate on-scene or offsite with multiple stakeholders, and everything is functional offline first. Our mission-critical platform solves the challenges of scale and operational deployment across an entire organization, ultimately leading to more saved lives.
Drones are a game-changer for the way first responders carry out their various missions. DroneSense is here to serve as an integral part of this evolution in public safety. Please contact us to learn more or visit www.dronesense.com.
