Solutions Engineer

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at flashpoint.io

As a Solutions Engineer at Flashpoint, you are at the heart of our mission to empower organizations to make mission-critical decisions that keep people and assets safe. You aren't just selling software; you are a strategic partner and creative problem solver who translates the industry’s most comprehensive threat data into actionable insights for Fortune 2000 companies. In this high-impact, pre-sales role, you will bridge the gap between complex cyber and physical threat landscapes and our innovative Flashpoint Ignite platform, evolving into a trusted advisor who helps our customers stay ahead of evolving adversary tactics. If you are driven by deep integrity, an obsession with the digital landscape, and the desire to see your work have a real-world impact, like disrupting major fraud or stopping imminent physical threats, we have a place for you on our team.

We have a role for you, if you have:

• An interest in and knowledge of Cyber Threat Intelligence (CTI) or the broader cybersecurity domain, combined with an eagerness to quickly master the Flashpoint Ignite platform and its value proposition

• Demonstrated high Emotional Intelligence and a proactive desire to actively contribute to fostering a happy, healthy, and high-performing team environment

• Motivation to proactively combat threats, driven by a strong work ethic and continuous self-improvement, and possesses deep integrity, including the willingness to admit and actively learn from mistakes

• Excitement to engage with customers and prospects to articulate the value of intelligence solutions as you grow into a trusted advisor

• A willingness to learn and understand workflows, processes, and various sales tools

• Interest in the technical and creative aspects of building internal/external presentations, participating in webinars, and contributing to thought leadership content

• An obsession with monitoring OSINT (Open-Source Intelligence) and the digital landscape for emerging trends, with the goal of becoming an observant communicator and storyteller

• The willingness to learn how to demo Flashpoint solutions effectively to articulate the value proposition and customer story

• A passion for consulting with others, learn how to solve complex problems, and offer creative solutions

What you will get to do on our team

• Solve some of the most complex and challenging problems faced by Cyber and Physical Security Teams inside Fortune 500 companies.

• Be given the creative latitude to solve problems in the way you see fit.

• Become a Subject Matter Expert on all Flashpoint’s products and services.

• Support Pre and Post-revenue generating activity as a technical subject matter expert (i.e., platform, data, services, future offerings).

• Be a strategic partner with internal stakeholders (i.e. engineering, intel team, collections team) to ensure proper support is achieved for customer needs.

• Communicate and collaborate with Sales Directors, Capture Team, and leadership on technical matters and how they impact strategy and opportunities.

• Have a say in the future of Intelligence product innovation.

What you will achieve:

• Within 30 days

  • Cross-train across Flashpoint’s intelligence suite of products and services;

  • Work to understand Flashpoint’s deeper ROI;

  • Lean-in and help out wherever it will add value, including helping to create knowledge transfer materials based on past experience.

• Within 60 days

  • Engage in role-playing scenarios with reps and SAs to get more ‘at-bats’ and practice a refined pitch that is not just a presentation, but a true conversation;

  • Identify key areas your unique experience can benefit colleagues and customers, and leverage for new knowledge sharing in a variety of media;

  • Tag in on customer-facing meetings to shadow and learn our consultative approach.

• By 90 days

  • Be customer-facing industry practitioners turned product specialists, ready and willing to grow into areas of the Advisory team that could benefit from your expertise

Successful Solutions Architects should be able to:

• Articulate value/brand/integrated story to audiences of varying technical levels

• Build and nurture rapport with key contacts at prospective customers

• Operate with entrepreneurial spirit, developing alongside your team to build success

• Be a self-starter who, once aligned with a sales territory, helps to formulate strategic decisions that positively influence pipeline generation and pipeline development within that territory

• Measure activities and impact as second nature, part of proving program efficacy and genuinely finding what works and what doesn’t

• You are growth-oriented and have a high tolerance for the 'discomfort' of learning. You are eager to take on tasks outside your immediate comfort zone to accelerate your professional development

Base Pay Range: $82,900-$85,000/year plus commission

Why Flashpoint is a Great Place to Work:

• Diversity.  Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world.

• Culture and Belonging.  Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become.  You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. 

• Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment.  That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events.

• Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience.

Are you unsure if this role suits you or not? Unsure about the timing? Interested in future opportunities? Stay connected by joining our Talent Network. By doing so, you'll stay updated with Flashpoint news and upcoming career opportunities. Even if you're not ready to apply now, being part of our Talent Network ensures you won't miss out on exciting opportunities in the future.