Solutions Engineer

• This position can be hybrid, in-office, or work-from-home (within the state of Utah) after training is completed

• Full-time positions only (40 working hours between 6am-6pm M-F)

• Reports to: Manager of Engineering - Solution Architecture

• Implementation of AI products - this includes working with Postman, running Python scripts and updating LLMs to suit our customer's needs.

• Assist in the automation and improvements to the implementation process.

• Resolve complex issues that might arise with the AI and other various features.

• Technical Skills:

  • Broad Technical Knowledge: A fundamental understanding of areas like networking, database (SQL), and software development (preferred)

  • Product Expertise: The ability to learn and gain a deep knowledge of the products

  • Troubleshooting: Strong analytical and problem solving skills are necessary to identify and resolve technical issues

• Preferred Education or Certifications:

  • Computer Science

  • Information Technology

  • Engineering

  • CompTIA Network + or Similar

• Soft Skills:

  • Communication: Excellent verbal and written communication skills are paramount for explaining complex technical concepts to both technical and non-technical audiences.

  • Relationship Building: The ability to build rapport and trust with clients and internal teams is vital for success.

  • Business Acumen: Understanding the business challenges of a customer and aligning technical solutions to their goals is a critical aspect of the role.

  • Exhibits strong personal accountability and initiative, consistently driving complex projects to successful completion by navigating challenges and aligning with strategic objectives.

• Technical Skills:

  • Understanding of the use of LLM/AI technologies and how they function.

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.