Who is Rainforest?
Rainforest is an early stage payments-as-a-service startup that has developed a solution that makes monetizing payments for vertically focused software platforms fair and simple.
We focus on small-to-mid sized platforms that want to add value to their small business customers through embedded payments — and want to do so without adding operational or regulatory burdens or costs.
Led by a successful repeat fintech founder with deep knowledge of the industry, and with venture backing from a Top 10 VC firm, Rainforest is well positioned to make an impact in the payments-as-a-service space, and we're looking for new team members who want to be a part of this journey!
Who are we looking for?
We’re growing quickly and looking for a Solutions Engineer who can bridge the gap between sales, customer success, and engineering while bringing payments expertise to life for prospects and customers.
As a Solutions Engineer at Rainforest, you will be both a technical and strategic partner across the customer lifecycle. You’ll play a hands-on role in the sales process, leading demos and solutioning conversations, while also supporting post-sale adoption and customer growth.
What are some of the high-impact opportunities you’ll tackle?
Sales Enablement: Partnering with the sales team to deliver compelling product demos, architecture overviews, and technical deep-dives for prospects.
Solutioning: Translating business and technical requirements into scalable payments solutions, ensuring alignment between Rainforest’s capabilities and customer needs.
Implementation Support: Working with our success team on onboarding and integration, as well as helping customers architect and deploy payment workflows.
Adoption & Growth: Identifying opportunities to increase product adoption, drive attach rates, and expand value for existing customers.
RFPs & Technical Docs: Leading technical responses for RFPs and building collateral that supports the sales cycle.
Product Feedback: Acting as the customer’s voice, providing structured feedback to engineering and product teams.
Cross-Functional Collaboration: Serving as a trusted bridge between our revenue, success, and engineering teams.
This opportunity is for you if you have / are:
3+ years of experience in a Solution Engineer, Sales Engineer, or Technical Consultant role (ideally within payments, fintech, and/or SaaS).
Familiarity with payment processing concepts: merchant onboarding, settlement, chargebacks, compliance, etc.
Strong technical experience and knowledge - comfortable discussing APIs, integrations, and solution architectures.
Excellent communication and presentation skills - you are able to explain complex topics in simple terms.
Proven ability to work cross-functionally and thrive in a fast-paced startup environment.
Problem solver with a consultative mindset, excited by both pre-sale engagement and post-sale adoption.
Revenue-driven mentality and you thrive on figuring out complex problems to turn a “no” into a “yes”
We offer a comprehensive health benefits package, unlimited paid time off, paid parental leave, a fun and flexible working environment, and continuously invest in our people and our culture.
If you require any accommodations throughout the pre-employment process, please contact our HR team at [email protected]
Top Skills
What We Do
Rainforest is a Payments-as-a-Service (PaaS) provider. We help software companies build and optimize embedded financial services so that they can provide a best-in-class payments experience for their end merchants without the risk, compliance, and operational burdens of registering as a payments facilitator with the card networks.
Analysts estimate that by 2030, 75% of all payments globally will be processed via software versus traditional banking channels. Rainforest helps software platforms navigate this massive evolution, by enabling them to drive significant new revenue and improve customer retention by enabling their customers (“merchants”) to accept and send payments.
Rainforest is the only payments provider built from the ground up to specifically support the unique needs of vertical software platforms. We provide highly-customizable, low-code, white-label integration technology, fully embedded payments and reporting, and a platform-specific merchant underwriting model.
Our PaaS approach is unique because clients don’t have to make tradeoffs between a lightweight referral partnership and building payments infrastructure in-house. Instead, they get the benefits of both worlds: strong unit economics with no upfront costs, plus full ownership and portability of their customer data.
Rainforest is led by industry experts, former vertical-SaaS executives, and payments consultants who have spent decades in the payments buyer’s seat. We built Rainforest to be the payments provider we always wanted.
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