Position: Solutions Engineer
Status: Full-Time
FLSA Code: Exempt
About Us:
Verified First is a booming tech company on a mission to deliver cutting-edge technology transforming how organizations protect their people. As a constant recipient of the "Best Places to Work" award, you can be sure we'll invest in you as both a professional and a person. We're looking for people like you -- ambitious, hard-working, and fun -- to join our team!
Summary:
Verified First is looking for an ambitious Solutions Engineer to join our high-performing Sales team. The successful person in this role will cover a broad spectrum of responsibilities that include data management, data analysis, and report creation. This position is an integral part of the success of our organization.
How our Solutions Engineer spends their time:
- Collaborate with National Account Executives and Partner Managers to manage and interpret customer business and technical requirements;
- Configure software demonstration environments;
- Deliver software demonstrations via web meetings and in-person meetings as needed;
- Provide pre-sale technical assistance and product education to prospects, answering business and technical questions for customers;
- Write technical and functional sections of RFP responses;
- Scope custom work such as integrations, requests for new functionality, develop workflow and process diagrams with customers;
- Assist with AI project definition and solutioning;
- Respond to customer inquiries involving application security questions;
- Assist the Accounts Management team with customer transitions from Sales to Operations, helping to develop an Account Plan;
- Serve as a liaison between the Sales Team and our Product Team, and other technical departments;
- Perform other duties as assigned.
What you bring:
- Ability to maintain regular and punctual attendance;
- Encourage a direct and positive relationship between the community and the company.
- Able to thrive in a fast-paced environment;
- Able to quickly learn new software and use systems accurately;
- You are a natural problem solver and are focused on creating solutions;
- You are able to adapt quickly to a changing environment;
- You work well independently but understand the importance of teamwork;
- Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.
Qualifications:
- Knowledge of the background screening industry;
- Previous experience as a Sales Engineer in a SaaS company;
- Functional knowledge of API's and browser integrations.
What we bring:
- Work-life balance: Enjoy your free time with no nights or weekends, paid holidays, and paid time off starting on your first day;
- Health: Save money on insurance with 100% employer-paid insurance premiums;
- Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here, growth is part of our success;
- Outstanding Culture: Our company outings and team-building events are crucial to building supportive teams that are crucial to our values.
What are the next steps?
Our Talent Acquisition Specialist will be reviewing resumes. If you are among one of the qualified candidates you will receive an email or a phone call to schedule an interview.
Verified First is proud to be an equal-opportunity employer. We expect all team members to have an understanding of, and commitment to diversity, equity, and inclusion.
The pay for this remote position varies based on experience, job responsibilities, and geographical location to comply with state-specific pay regulations.
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What We Do
Headquartered in Meridian, Idaho, Verified First is the premier background and drug screening company. Our customizable search solutions help companies of all industries validate and verify potential employees. We take pride in our ability to work with organizations of all sizes, and our global reach enables us to solve even the toughest background screening challenges quickly. www.VerifiedFirst.com
HELPING YOU TRANSFORM FROM GOOD TO GREAT
When our founders, Devon Dickinson and Tommy Cheng, started Verified First in 2012, they found inspiration from legendary business consultant Jim Collins. In his famous book, "From Good to Great," Collins argues that companies make transformations through making human capital their first priority.
Collins compares a business to a bus and the leader as a bus driver. For a company to get to its destination, it’s critical to get the right people on the bus and keep the wrong people off the bus. Starting with “who” instead of “what” helps businesses adapt to a changing world and change direction to be successful.
Even if you have great vision, a lack of great people can still create a mediocre company. Our founders took this advice to heart not only when building the team for Verified First, but also when determining our company’s purpose: To make companies great by helping them make effective hiring decisions.
CULTURE IS KEY
We know that our customer service is only as good as the employees that provide it. In a service-driven industry like ours, it’s critical that we find, train, and nurture the best employees we can. We take extra care in making sure they love where they work. Because of our focus on employee satisfaction and growing a positive culture, we were named one of the Best Places to Work in Idaho for 2016, 2017, and 2018. We won culture awards from Outside magazine in 2016 and Entrepreneur magazine in 2017. Happy employees make happy clients—who better to help you find the best possible employees for your business?
