Solutions Engineer

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. 

We're looking for a Solutions Engineer (SE) to join our Solutions Engineering team. In this role, you'll partner closely with Sales to help prospective customers understand how OneTrust can address complex privacy, security, governance, and compliance challenges.

As a trusted technical advisor, you'll guide customers through discovery, product demonstrations, technical evaluations, proof-of-concepts, and integration discussions. You'll help organizations evaluate how OneTrust solutions fit within their existing technology ecosystem while collaborating with Product, Engineering, and Customer Success teams to drive successful outcomes throughout the sales process.

• Serve as a technical resource throughout the sales cycle, partnering with Account Executives to support new business opportunities.
• Deliver compelling product demonstrations and technical presentations tailored to customer requirements and business objectives.
• Conduct technical discovery sessions to understand customer environments, workflows, and integration needs.
• Support proof-of-concept evaluations and demonstrate how OneTrust solutions can address customer use cases and technical requirements.
• Help architect and communicate technical solutions that align with customer goals and existing technology investments.
• Collaborate with customers on API capabilities, integrations, data flows, and implementation considerations.
• Support RFPs, security questionnaires, technical documentation requests, and other aspects of the evaluation process.
• Partner cross-functionally with Product Management, Engineering, Professional Services, and Customer Success teams to remain current on product capabilities and roadmap enhancements.
• Develop expertise across the privacy, security, governance, and compliance landscape while staying informed on market trends and competitive positioning.
• Build trusted relationships with both technical and executive-level stakeholders throughout the buying journey.

A technically curious problem solver who enjoys helping customers solve business challenges through technology.

You are comfortable engaging with both business and technical audiences, translating complex concepts into practical solutions, and collaborating across multiple teams to achieve shared goals. You thrive in a fast-paced environment, enjoy continuous learning, and are motivated by helping customers realize value from modern SaaS solutions.

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field, or equivalent practical experience.
• 3-7 years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, Professional Services, Customer Success, Implementation Consulting, or a related customer-facing technical role.
• Experience presenting software solutions and delivering product demonstrations to prospective customers.
• Solid understanding of SaaS applications, cloud technologies, and enterprise software architectures.
• Experience gathering technical requirements and translating business needs into solution recommendations.
• Familiarity with APIs, integrations, and web technologies.
• Experience working with REST APIs, JSON, JavaScript, HTML, CSS, or similar technologies preferred.
• Exposure to software implementation, technical consulting, solution design, or enterprise application deployments.
• Strong analytical and troubleshooting skills with the ability to solve complex technical problems.
• Excellent communication and presentation skills, including the ability to communicate effectively with technical and non-technical audiences.
• Ability to build strong working relationships across Sales, Product, Engineering, and Customer Success organizations.
• Self-starter who thrives in a collaborative, fast-paced, and evolving environment.
• Willingness to travel as needed (approximately 25%).

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Check out the following to learn more about OneTrust and its people: 

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [email protected].

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.