Solutions Engineer

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Remote
Mid level
Software
The Role
Supports technical pre-sales and post-sales activities for cybersecurity, backup, disaster recovery, and data protection solutions. Partners with sales teams, customers, and service providers to conduct demos, proof-of-concepts, technical evaluations, requirements analysis, RFI/RFP responses, troubleshooting, and solution design. Manages strategic accounts, integrates MSP platforms, communicates technical value, and provides feedback to product and engineering teams. International travel may be required.
Summary Generated by Built In
Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we’ve built the industry’s only all-in-one solution.
As a Sales Solutions Engineer at Acronis, you will join an amazing, global team of smart, passionate and knowledgeable Solution Engineers. Your key priority will be to work closely with the Sales Team to execute technical pre-sales and post-sales activities that will advance all aspects of the sales cycle. You will work directly with partners and customers to fully understand their requirements in Cyber Security. We are not looking for a senior SE but rather an SE that is looking to step up into their next role within Cyber Security and AI.

WHAT YOU'LL DO

  • Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
  • Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
  • Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
  • Analyze business requirements, market strategies, and policies relating to data protection.
  • Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies.
  • Facilitate customer evaluations and proof of concept activities for Acronis solutions.
  • Perform technical troubleshooting and secure technical wins during the pre-sales process.
  • Position solutions that address customer business problems and act as a technical advisor.
  • Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
  • Gather technical requirements, develop cost-effective solutions, and present them to prospects.
  • Develop responses to RFIs & RFPs.
  • Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams.
  • Understand complex customer needs and develop innovative solutions.
  • Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.

WHAT YOU BRING

  • At least 4-5 years of experience in a relevant position
  • Cloud-based applications such as Microsoft 365 and Google Workspace
  • Backup, Disaster Recovery, and Storage solution design experiences
  • Security experience in one or more of the following areas:
       - Antivirus / Ransomware Protection
       - EDR/MDR/XDR
       - Email Security
       - Network Security
  • Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)
  • The ability to articulate technical and business value propositions
  • Experience in customer and sales opportunity management practices
  • Must be a good listener, creative, intuitive, a team player, and have       the ability to resolve problems
  • A high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy
  • Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively
  • Fluent in English
  • Ability to travel (including international)

*Please submit your CV in English - THANK YOU!

WHO WE ARE

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect more than 750,000 businesses. 

 

Our corporate culture centers on innovation, accountability, and impact. We encourage our people to think boldly, challenge conventional approaches, and take ownership of outcomes. As a member of our global “A-Team,” you’ll operate in a high-growth, fast-paced environment where resilience, adaptability, and a commitment to continuous improvement drive success. 

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances

 

#LI-CL1

Skills Required

  • At least 4–5 years of experience in a relevant position
  • Experience with cloud-based applications such as Microsoft 365 and Google Workspace
  • Backup, disaster recovery, and storage solution design experience
  • Security experience in antivirus or ransomware protection, EDR/MDR/XDR, email security, or network security
  • Knowledge of Microsoft operating systems
  • Linux or other operating systems knowledge
  • Ability to articulate technical and business value propositions
  • Experience with customer and sales opportunity management practices
  • Strong listening, creative problem-solving, intuitive, and teamwork abilities
  • Discipline, attention to detail, and ability to meet deadlines in a fast-paced environment
  • Strong oral and written communication and negotiation skills
  • Fluency in English
  • Ability to travel, including internationally
  • CV submitted in English

Acronis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Acronis and has not been reviewed or approved by Acronis.

  • Healthcare Strength Health coverage is described as strong, with low-cost options and even a no-deductible plan reported in the U.S. Feedback suggests medical, dental, and vision coverage are comprehensive and valued.
  • Retirement Support Retirement offerings include a 401(k) with company match that is consistently highlighted. Feedback suggests the match is meaningful and a notable part of the package.
  • Leave & Time Off Breadth Time off is portrayed as generous, including substantial PTO and a broad U.S. holiday calendar. Employer materials reinforce this with references to a “generous vacation policy.”

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The Company
HQ: Schaffhausen
1,993 Employees
Year Founded: 2003

What We Do

Acronis unifies data protection and cybersecurity, delivering cyber protection that solves safety, accessibility, privacy, authenticity, and security (SAPAS) challenges. Acronis offers antivirus, backup, disaster recovery, endpoint protection management solutions, and award-winning AI-based antimalware and blockchain-based data authentication technologies through service provider and IT professional deployment models. These solutions protect data, applications, and systems in any environment. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, over 5.5 million home users and 500,000 companies, including 100% of the Fortune 1,000, trust Acronis. Acronis products are available through 50,000 partners and service providers in over 150 countries and 40 languages.

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