Solutions Engineer - Wisconsin

Posted 2 Days Ago
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Wisconsin
Senior level
Security • Cybersecurity
The Role
The Solutions Engineer acts as a trusted partner to clients, designing tailored security solutions and advising on security initiatives. They drive sales opportunities, maintain client relationships, and collaborate with internal teams to ensure service delivery excellence. They also stay informed about industry trends to provide effective guidance and support.
Summary Generated by Built In

The Portfolio Security Advisor (SA) plays a critical role in serving as a trusted partner to Optiv’s clients. By combining sales skills and broad security practitioner knowledge, the SA designs security solutions for assigned clients. Aligned with their client's security initiatives and alongside a dedicated sales team, the SA advises and designs solutions for highly defensible and scalable security programs using some of the most advances security services and technologies. The SA has real-world knowledge and can design pragmatic security solutions tailored to each client’s unique environment and provide clients and sellers with consistent security expertise on all sales opportunities. In partnership with domain specialist and experts, the SA will facilitate thought leadership and inspire cyber security solutions powered by our ecosystem of people, products, and partners.

How you'll make an impact

  • Drive the generation services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with the account and domain teams. Follows the Optiv Standardize Sales Operating Processes (SOPs) to achieve consistent success.
  • Understand and maintain knowledge of the client’s security environment, business operations, security needs, and risk appetite. Identify a their security concerns and how they correlate to Optiv’s strategic solutions across the assigned domain and holistic cyber security programs.
  • Identify cross-sell and upsell opportunities across clients and Optiv's partner relationships. Qualify lead and partner with internal colleagues to determine scope, proposal management, and follow through to closure. Participate in sales opportunities across Optiv's entire portfolio.
  • Clearly articulate how the necessary elements of the Optiv technology and services portfolio meet the specific needs of the client stakeholders at the leadership level. 
  • Stay abreast of industry trends, news, and maintain a broad understanding of the security landscape to facilitate thought leadership, support, analysis, and guidance to clients and internal Optiv groups. 
  • Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach.
  • Effectively work with multiple client personas across the security team, as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investment.
  • Maintain advisory relationships with key stakeholders at clients by facilitating thought leadership, support, information, and guidance in conjunction with sales partners.
  • Maintain strong working relationships with relevant Optiv technology partners, based on client spend, and Optiv focus. ​ ​
  • Design and solution complete security programs to meet client objectives across technology and services including;
    • facilitating new discussions by leveraging peer and industry network contacts
    • performing requirements gathering analysis, and technology selection criteria
    • coordinating demonstrations and security technology evaluations
  • Interface and partner with the internal Optiv teams, particularly service delivery liaisons, to align client expectations with the entire Optiv solution portfolio to ensure service delivery excellence and client satisfaction. 
  • Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
  • Participate in account planning, forecasting, and pipeline management activities. 
  • Participate in managing and prioritizing the proposal process to create business proposals, contracts, and respond to RFI/RFP’s 
  • Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security specific knowledge through formal education, certification, and other avenues. 
  • Proficient sales techniques; makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assist in finalization of sale.

What we're looking for

  • BS/BA or equivalent and applicable work experience.
  • Minimum of five (5) years in an information security role, preferably as a consulting advisor, architect, or engineer.
  • Highly motivated self-starter that does not require day-to-day management.
  • Ability to work in a highly adaptable and nimble team environment with responsive communication. 
  • Thorough understanding of the current threat landscape, vulnerabilities, and defensive controls. 
  • Strong business and technical acumen and ability to lead technology focused discussions.
  • Strong presentation, written, and oral communication skills to clients, including whiteboard sessions and other presentation mechanisms. 
  • Strong attention to detail for reviewing statements of work (SOWs), quotes, and client deliverables. 
  • Maintains broad security related knowledge and continuously expands their expertise in other domains across the portfolio.
  • Vendor specific certification(s) focused primarily on specialty. 
  • Perform additional duties as directed or needed. 

What you can expect from Optiv

  • A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

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The Company
Denver, CO
1,988 Employees
On-site Workplace
Year Founded: 2015

What We Do

Optiv is a security solutions integrator – “one-stop” trusted partner with a singular focus on cybersecurity. Our end-to-end cybersecurity capabilities span risk management and transformation, cyber digital transformation, threat management, security operations, identity and data management, and integration and innovation, helping organizations realize stronger, simpler and more cost-efficient cybersecurity programs that support business requirements and outcomes. At Optiv, we are modernizing cybersecurity to enable clients to innovate their consumption models, integrate infrastructure and technology to maximize value, achieve measurable outcomes, and realize complete solutions and business alignment.

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