Solutions Engineer, Tokyo

Business Area:

Seniority Level:

Job Description: 

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry.  Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Cloudera delivers an enterprise data cloud for any data, anywhere, from the Edge to AI.

The world’s leading organisations trust Cloudera to help solve their most challenging business problems with Cloudera Data Platform (CDP), the fastest, easiest and most secure data platform available for the modern world. Our customers efficiently collect, store, process and analyse vast amounts of data, empowering them to use advanced analytics to drive business decisions quickly, flexibly and at lower cost than has been possible before. To ensure our customers are successful, we offer comprehensive support, training and professional services.

At Cloudera, our goal is to make each individual feel valued for his or her contributions to the company’s mission. We are looking for smart people who want to do remarkable things. We strive to build an environment of casual intensity where people enjoy coming to work every single day.

We are currently seeking a customer-facing, hands-on technologist with a track record of success to join us in Tokyo, Japan.

A Day in the Life - You will be the technical representative for Cloudera's products and services in the Pre-Sales organisation. This is a hands-on technologist role, you are not just presenting slides, you are crafting enterprise data solutions for the world’s largest organisations.

As a Solutions Engineer, you will:

·        Work with customers, partners, and prospects to understand and propose solutions using Cloudera technologies

·        Manage technical sales process for numerous customers day to day

·        Map customer requirements to current and future offerings

·        Lead the technical sales process from introductory meetings (net new sales) through post-sales (customer success, upselling, and subscription renewals)

·        Educate prospects on the business value of Cloudera’s products and services

·        Focus on customer success

·        Continuously learn and update skills in quickly evolving technologies

We’re excited about you if you have:

·        Experience seeing the entire lifecycle from conception to design to technology evaluation to pilot program to implementation to maintenance and support

·        Ability to switch context quickly throughout the day with numerous challenging demands

·        Minimum 7 years’ experience and success working in a customer-facing technical role

·        Hands-on, technical, problem-solving personality

·        Experience with many of the following technologies, and a passion to learn the others: data warehousing, data engineering, machine learning, streaming, private and public cloud technologies

·        Confidence working with customers and public speaking

·        Demonstrated experience gathering and understanding customer business requirements

What you can expect from us:

• Generous PTO Policy 

• Support work life balance with Unplugged Days

• Flexible WFH Policy 

• Mental & Physical Wellness programs 

• Phone and Internet Reimbursement program 

• Access to Continued Career Development 

• Comprehensive Benefits and Competitive Packages 

• Paid Volunteer Time

• Employee Resource Groups

EEO/VEVRAA

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