Solutions Engineer SMB

Posted 21 Hours Ago
Be an Early Applicant
Los Angeles, CA
80K-100K Annually
Entry level
Security • Cybersecurity
The Role
The SMB Solutions Engineer role involves engaging technically with clients during the pre-sale process, documenting solution architectures, presenting threat intelligence, and acting as a liaison between clients and internal teams. The role emphasizes the technical aspects of cybersecurity and requires excellent communication and interpersonal skills.
Summary Generated by Built In

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com.

The SMB Solutions Engineer, Pre-Sales (SE) role is a dynamic and varied customer focused technical position. The SE works closely with the Account Executive (AE) as a part of the Go To Market team to provide technical and cyber defense expertise in the pre-sale process.

Responsibilities

  • Being accountable for the technical engagement of the Proof of Value (POV) (pre-sales technical trial) from end to end
  • Designing, documenting, and communicating solution architectures for Darktrace POV deployments and full contract deployments
  • Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical audiences to C-level executives
  • Recommending and deploying integrations as needed for best-practice
  • Acting as a technical point of contact between clients, partners, and internal teams within Darktrace
  • Working closely with teammates on the Account Executive team
  • Driving a value-selling approach to work towards a technical win state for deals
  • Assisting with and participating in forecasting
  • Transitioning closed accounts smoothly and successfully to post-sales account management teams (SEs, CIEs, CSMs, etc)
  • Engaging with the Channel team to act as a technical touch point between clients and partners
  • Staying up to date on all Darktrace products and software versions to own the technical relationship with the client and provide up-to-date expertise

Qualifications & Experience:

  • Proven technical ability via a technical degree program, cybersecurity certification, or commensurate experience
  • Knowledge of technical language (computer networking and cybersecurity)
  • Excellent interpersonal and communication skills, both written and verbal
  • Ability to clearly communicate complex technical information to a variety of audiences, and presentation skills in a customer-facing context
  • Ability to work both independently and as part of a team in an innovative and fast-paced environment whilst delivering to deadlines
  • Enthusiasm for innovation, experimentation and self-development in the cybersecurity field

Additional Details:

· This role is fully remote, however it is preferred that the individual is located near one of the Darktrace SMB hub offices (Los Angeles, CA) and would be able to be physically present in that office occasionally and as appropriate in working with the sales team (for example, annual Sales Kick Off, possible trainings/events held on approximately a quarterly basis.)

Benefits

  • 100% medical, dental and vision insurance, plus dependents
  • Paid parental leave
  • Pet insurance
  • Life insurance
  • Commuter benefits
  • 401(k)
  • $80,000- $100,000 OTE

#LI-Remote

The Company
Atlanta, GA
1,763 Employees
On-site Workplace
Year Founded: 2013

What We Do

Darktrace, a global leader in cyber security AI, delivers world-class technology that protects over 5,500 customers worldwide from advanced threats, including ransomware and cloud and SaaS attacks.

The company’s fundamentally different approach applies Self-Learning AI to enable machines to understand the business in order to autonomously defend it.

Headquartered in Cambridge, UK, the company has 1,500 employees and over 30 offices worldwide.

Darktrace was named one of TIME magazine’s ‘Most Influential Companies’ for 2021.

Jobs at Similar Companies

Invoice Home Logo Invoice Home

Senior Ruby on Rails Developer

Fintech • Information Technology • Mobile • Software • Financial Services • Cybersecurity • SEO
Remote
Texas, USA
20 Employees
150K-180K Annually

Silverfort Logo Silverfort

Commercial Sales Manager- East

Information Technology • Sales • Security • Cybersecurity • Automation
Remote
8 Locations
357 Employees

MacPaw Logo MacPaw

Total Rewards Lead

Information Technology • Security • Software • Cybersecurity • App development • Data Privacy
Remote
Hybrid
Kyiv, Kiev, UKR
550 Employees

Similar Companies Hiring

Invoice Home Thumbnail
Software • SEO • Mobile • Information Technology • Fintech • Financial Services • Cybersecurity
Austin, TX
20 Employees
MacPaw Thumbnail
Software • Security • Information Technology • Data Privacy • Cybersecurity • App development
Cambridge, MA
550 Employees
Silverfort Thumbnail
Security • Sales • Information Technology • Cybersecurity • Automation
GB
357 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account