Solutions Engineer, Sales Support
Harris Local Government - Remote
The essential responsibilities of the Solutions Engineer are described below.
- Work in tandem with HLG South’s Sales Directors and VPs to develop and deliver compelling presentations and product demonstrations.
- Lead all product demos and serve as the product subject matter expert on client calls and in-person meetings.
- Own and manage RFP response process and work cross functionally to complete all sections of client RFP/RFIs.
- Partner with the Product Development and User Interface Design Teams to maintain and enhance the company's sales demo instances to keep up with product releases and create the best possible external image
- Work closely with Product Management to distill marketplace requirements into product enhancements
- Effectively and professionally represent the HLG South and our products to both technical and non-technical audiences; must be willing to take ownership to become intimately familiar with local government financial solutions, metrics, and trends with a keen ability to relate our solutions as a strategic fit for these needs.
Qualifications
- A BS/BA Degree or equivalent work experience
- 2 + years of client facing experience with a track record of becoming an expect on the solutions and use cases quickly.
Skills/ Experience Required
- Expected to devote the time needed to learn solutions and use cases within first 60 days and continue to advanced knowledge years beyond actual tenure.
- Presentation skills, written & verbal communication skills, and technical aptitude
- Manage multiple, complex sales opportunities simultaneously.
- Self-starter, highly organized, with the ability to work in a dynamic environment
- Deliver value propositions to customers senior staff and navigate all key functions within large customer organizations (e.g. Sales, IT, Finance, etc)
- Understanding of industry terminology, with an overview of CRM solutions
- Listen empathetically, ask probing questions, speak clearly and control a large audience
- Team player, provides executive level quality presentations with Sales
- MS office tools, including PowerPoint
Types of Equipment:
- Laptop, video/sound recording, and various software applications
Work Environment/Physical Demands:
- Remote position
- Sitting 75% of time
- Be prepared to be live on camera
- Ability to travel 10%
Top Skills
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
