Solutions Engineer, Mid-Market, EMEA

Posted Yesterday
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Office, Lilongwe, Central Region, MWI
Hybrid
Mid level
Artificial Intelligence • Marketing Tech • Software • Analytics
The Role
Partner with Account Executives to overcome technical and business sales obstacles, conduct customer discovery, explain technical concepts, and design data strategy and architecture solutions. Engage technical and non-technical stakeholders, create compelling technical content, advocate for customer needs internally, and support growth among mid-market customers across EMEA.
Summary Generated by Built In
About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

About The Role

Have you got a knack for explaining technical concepts? Do you want to work closely with big-name companies to solve some of their toughest problems? We’re looking for a Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented solutions engineers that love going deep into customer’s problems, finding ways to innovate in the ways customers use data, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them. 

We partner with our Account Executives by removing technical and business-related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content.  We get excited talking to data engineers, product managers, marketers, and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.

Solutions Engingeers at Hightouch frequently work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions with them. We’re open to candidates with a variety of backgrounds.

What We're Looking For
  • 4+ years sales experience 

  • Strong discovery and interpersonal skills

  • Intellectual curiosity, high ambition and humility

  • Experience selling Martech and/or Data Solutions

  • Experience with the following: Cloud Warehouses, Data Engineering, Data Analytics, and Data Modeling, and API's

Bonus If You Have
  • Experience with Customer Data Platforms

 

Skills Required

  • 4+ years of sales experience
  • Strong discovery and interpersonal skills
  • Intellectual curiosity, high ambition, and humility
  • Experience selling marketing technology and/or data solutions
  • Experience with cloud data warehouses
  • Experience with data engineering
  • Experience with data analytics
  • Experience with data modeling
  • Experience with APIs
  • Experience with customer data platforms
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The Company
400 Employees
Year Founded: 2018

What We Do

Hightouch provides a warehouse-native customer data and AI marketing platform for enterprise teams. It lets data teams retain control of their data, access, and infrastructure, while marketers and business users build audiences, launch campaigns, and personalize customer experiences. Its composable customer data platform brings together behavioral events, customer profiles, and integrations with marketing destinations to activate data and support data-driven campaigns.

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