Solutions Engineer Manager (Pre-Sales)

Posted 25 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
180K-250K Annually
Senior level
Fintech
AI platform for global indirect tax.
The Role
Lead and scale a US-based Solutions Engineering team, provide hands-on pre-sales technical support for enterprise deals, align SE strategy with Sales and Product, develop processes and enablement, and act as a cross-functional bridge to drive product adoption and revenue growth.
Summary Generated by Built In

At Fonoa, we’re on a mission to automate taxes for the digital economy. Global businesses face complex tax obligations when selling cross-border, and Fonoa provides a single platform to automate compliance, from validation and tax determination to e-invoicing and returns anywhere in the world.

We work with some of the fastest-growing digital companies globally, helping them stay compliant, scale confidently, and focus on growth rather than bureaucracy.

What you will do

As a hands-on Solutions Engineer Manager, you'll lead and scale a high-performing team of Solutions Engineers. Based in NYC, you'll partner closely with our Sales, Product, and Customer Success teams to drive technical excellence and customer outcomes throughout the pre-sales lifecycle.

You will:
  • Operate as a true player/coach supporting Solutions Engineers while personally partnering with Account Executives on enterprise deals.

  • Lead and develop a US-based team of SEs to deliver world-class tax/technical guidance and pre-sales support.

  • Shape and execute the Solutions Engineering strategy to support revenue growth and product adoption.

  • Collaborate with Sales leadership to align SE resources with enterprise opportunities and customer segments.

  • Develop scalable processes, methodologies, and enablement frameworks to drive operational excellence.

  • Support high-impact customer engagements, demonstrating Fonoa’s platform value to technical and business stakeholders.

  • Act as a cross-functional bridge with Product and Engineering teams, translating feedback into product insights.

  • Foster a culture of curiosity, accountability, and continuous learning across the SE organization.

You would be a great fit if:
  • You have 7+ years of experience in technical pre-sales, solutions engineering, or similar roles, including 4+ years in a leadership position.

  • You have experience building and scaling SE functions in B2B enterprise SaaS, ideally within fintech, tax tech, or API-driven platforms.

  • You thrive at the intersection of technology and business, and can simplify complex concepts for diverse audiences.

  • You’re an empathetic leader who develops talent, builds trust, and drives results through collaboration.

  • You’re comfortable in high-growth, fast-paced environments and can balance long-term goals with hands-on execution.

  • You have strong communication skills, executive presence, and a track record of influencing technical and commercial decisions.

  • Extra points if you have experience in selling into the office of the CFO or indirect tax.

Fonoa is committed to fair and equitable compensation practices. The US base salary range for this full-time position is $180-250K + commission + equity + benefits, and represents Fonoa’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will depend on a variety of factors unique to each candidate, including but not limited to, the candidate’s years of experience, qualifications, relevant skill set, certifications, and geographic office location. Pay ranges may vary in different regions based on local market conditions and cost of labor.

To learn more about life at Fonoa and our benefits, please visit fonoa.com/careers.

 

Additional Information

Equal Opportunity Statement

At Fonoa, we seek candidates from a wide range of backgrounds and perspectives, and we are proud to be an equal opportunity employer. We consider qualified applicants for employment without regard to race, color, religion, creed, gender, national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, military or veteran status, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender expression or identity, sexual orientation, citizenship, or any other legally protected status.

Fonoa is committed to fostering an inclusive and accessible workplace where everyone has the opportunity to thrive. We comply with the requirements of all applicable California and federal employment laws, including those protecting disabled individuals.

If you require a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us via email at [email protected] and describe the specific accommodation needed due to a disability-related limitation.

Examples of reasonable accommodations include, but are not limited to:

  • Receiving application materials in an alternate format

  • Conducting interviews in an accessible location

  • Being accompanied by a service animal

  • Having a sign language interpreter present during interviews

We respond to accommodation requests within three business days. Please note that non-disability related inquiries, such as application status follow-ups, may not receive a response through this channel.

Fonoa will not discharge or otherwise discriminate against employees or applicants for discussing or disclosing their own pay or the pay of another employee or applicant. However, employees who have access to compensation information as part of their essential job functions may not disclose this information to others who do not have access, unless it is:

  • In response to a formal complaint or charge

  • In furtherance of an investigation, proceeding, hearing, or legal action

  • Consistent with Fonoa’s legal obligations to disclose such information

As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.

Skills Required

  • 7+ years in technical pre-sales or solutions engineering, including 4+ years in a leadership role
  • Experience building and scaling Solutions Engineering functions in B2B enterprise SaaS
  • Experience working with API-driven platforms or API-based integrations
  • Strong communication skills, executive presence, and ability to influence technical and commercial decisions
  • Comfortable in high-growth, fast-paced environments and able to balance long-term strategy with hands-on execution
  • Experience selling into the office of the CFO or indirect tax
  • Based in New York City (US)

Fonoa Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fonoa and has not been reviewed or approved by Fonoa.

  • Equity Value & Accessibility Equity is included as a core element of pay, framed as a “stake in the company,” signaling meaningful ownership access for employees. This positions total compensation beyond cash alone.
  • Leave & Time Off Breadth Generous paid time off is explicitly offered as part of the package, emphasizing the ability to rest and recharge. This contributes to a more balanced total rewards mix.
  • Wellbeing & Lifestyle Benefits Home‑office allowance, regular team connection activities, and company offsites are highlighted as ongoing lifestyle and community perks. These elements support remote work effectiveness and team cohesion.

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The Company
London, England
250 Employees
Year Founded: 2019

What We Do

Fonoa is a global tax automation and compliance solution provider that helps companies streamline the entire transactional chain. We empower digital businesses to easily handle tax compliance with solutions like tax calculations, invoicing, tax ID validations and more – all from one platform. With Fonoa, your company can: - Instantly validate tax ID numbers from 95+ countries - Report transactions in accordance with local tax law, including DAC7 - Apply the correct indirect and withholding tax treatment to each transaction - Issue custom-branded tax invoices in locally compliant languages and formats - Automatically populate tax returns ready for filing - Maintain compliance at scale See why companies like Zoom, Uber, Booking, and Remote.com trust Fonoa to automate and manage their global tax obligations.

Why Work With Us

Fonoa is redefining tax compliance infrastructure for the AI era - API-first, end-to-end, and built from the ground up while competitors patch legacy systems. With customers like Uber, NVIDIA, and Meta, product-market fit is proven. At Series C with 250 people and a growing US team, it's early enough to shape something, late enough to matter.

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