Solutions Engineer (m/f/d)

Reposted 3 Days Ago
Be an Early Applicant
6 Locations
In-Office
Mid level
Software
Doku einfach einsprechen.
The Role
As a Solutions Engineer at voize, you will manage the technical journey for customers, covering presales checks, troubleshooting, and ensuring smooth operation across systems and networks.
Summary Generated by Built In
Why voize? Because we’re more than just a job!

At voize, we’re revolutionizing the healthcare industry with AI: Nurses simply speak their documentation into their smartphones, and our AI automatically generates the correct entries. This saves each nurse an average of 39 minutes per day, improves the quality of documentation, and makes their daily work much more rewarding.

voize is YCombinator-funded, already in use at over 1000 senior care homes, and has grown by 100% in the last 90 days. Our customers save over 3.5 million hours annually - time spent on people instead of paperwork.

But this is just the beginning. With our self-developed voize AI, we’re transforming not only the healthcare industry, but also have the potential to create value in many other sectors – from healthcare to inspections.

As a dynamic team, we blend cutting-edge technology with social impact. And now, we are looking for You to join us!

💡 Your Mission: Delight customers, optimise processes!

As a Solutions Engineer at voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact, bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success.

🚀 Your Daily Business – No two days are alike
  • Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations

  • Multiple years of experience as a Linux or Windows Administrator.

  • Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy

  • Support technical scaling (e.g., growing user bases, infra changes)

  • Document setups and technical handoffs for smooth internal collaboration

  • Flag recurring issues and contribute to internal tools, docs, or processes

🤝 Your Skillset – What you bring to the table
  • Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)

  • Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing

  • Strong troubleshooting skills across APIs, browsers, infrastructure, and devices

  • Clear communicator with empathy for both technical and non-technical users

  • Proactive, self-directed, and skilled in documentation and technical handoffs

  • Experience with start-ups will help you thrive in this role

  • You’re confident in German (C2) to support customers and fluent in English (C1) to work closely with colleagues - we’ll support you with language courses if needed.

🎯 Our Success Mindset – How we work at voize
  • You’re resilient - you see challenges as opportunities, not obstacles

  • You work iteratively - test, learn, and improve instead of aiming for perfection

  • You value open feedback and contribute to a positive, transparent team culture

🌱 Growing together – what you can expect at voize
  • We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care

  • We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany

  • Become a co-creator of our success with stock options

  • Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible

  • You decide when you work best, that means flexible working hours and a good hybrid set-up.

✨ Ready to talk? Apply now! 🚀

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!

Top Skills

APIs
Docker
Firewalls
Iis
Linux
Mdms
Nginx
Proxies
Routing
Windows
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The Company
HQ: Berlin
70 Employees
Year Founded: 2020

What We Do

The Digital Voice Assistant for Senior Care Documentation

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