Summary:
Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.Duties & Responsibilities:
DUTIES & RESPONSIBILITIES:
- Support for PIC Characterization: Assist customers in testing Photonic Integrated Circuits (PICs) at the wafer or die level.
• Ecosystem Collaboration: Work with probe station partners and laser source integration for SiPh
testing workflows.
- Cover all Fiber Optics labs product of VIAVI portfolio; OSA, Fiber Inspection Tools, power meter & laser source, IL/RL tester, Optical Amplifiers, Optical switches, swept wavelength systems, component analyzers, Tunable filters, Polarization controllers, Broadband sources C&L band etc.
- To work closely with customers R&D, NPI and manufacturing to provide optical testing solutions.
- Develop a good understanding of customer requirements and provide appropriate technical recommendations
- Support product/solution demos and on-site trials, coordinating with Sales and Division.
- Support customers in setting up and starting their testing activities using VIAVI products.
- Prepare and maintain customer-specific test procedures, application notes and other technical documentation with guidance from senior team members.
- Assist with customer training and product/application education.
- Support product and technology presentations at customer meetings, road shows and seminars as required.
- Share customer feedback and application requirements with the Sales and Division teams.
- Work closely with Sales, TAC, Division and other internal technical teams to support customer requirements.
Pre-Requisites / Skills / Experience Requirements:
VIAVI Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VIAVI Solutions and has not been reviewed or approved by VIAVI Solutions.
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Leave & Time Off Breadth — Time off options are described as generous, including paid time off with flexible scheduling and work-from-home arrangements. Feedback suggests some teams implement unlimited or discretionary PTO and respect balance through flexible start times.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life, disability, wellness initiatives, annual health exams, and emergency medical coverage for travel. Strong medical allowances and an employee assistance program further reinforce perceived coverage depth.
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Strong & Reliable Incentives — Incentive programs are highlighted through variable pay and bonus structures that can augment base pay. Feedback suggests twice-yearly bonuses may occur when company performance supports it.
VIAVI Solutions Insights
What We Do
VIAVI Solutions (NASDAQ: VIAV) is a global leader in both network and service enablement and optical security performance products and solutions. Our technologies contribute to the success of a wide range of customers – from the world’s largest mobile operators and governmental entities to enterprise network and application providers to contractors laying the fiber and building the towers that keep us connected
