Are you an entertainment news junkie? Do you thrill your friends with tales torn from famous and obscure sources about artists and performers of every ilk? Are you a bit of a data-head who’s a little obsessed with entertainment charts, ranks, lists and stats? Do you knowingly smile to yourself as you watch a story’s blow-up path, from the feeds to the web to TV, all fueled by the public’s fascination with all things entertainment? And do you have an eye for fact-based stories and an understanding of the role data plays in their telling? If so, we'd like to talk!
Luminate is the preeminent entertainment data and insights company, unlocking access to the most essential, objective, and trustworthy data compiled from thousands of verified data sources. The beneficiary of industry consolidation, Luminate now houses what was once Nielsen Music, BDS Radio, SoundScan, Music Connect, Alpha Data and Variety Business Intelligence.
Luminate is a fast-growing SaaS data company empowering organizations to unlock the full potential of entertainment market intelligence and data. Our cloud-native platform helps teams integrate, transform, and visualize data at a scale, making analytics more accessible, reliable, and actionable. With around 150 employees, we combine the agility of a startup with the stability of a mature data platform trusted by global customers.
As the Solutions Engineer, you’ll serve as the technical expert partnering with our sales team to understand customer challenges and design data-driven solutions using our full suite of Music, Film/TV, Entertainment and Insights platforms. You’ll lead product demos, architect integrations, and ensure that technical capabilities align seamlessly with customer goals.
This role is perfect for someone who loves data, thrives in cross-functional environments, and enjoys turning complex requirements into elegant, scalable solutions.
Responsibilities
Pre-Sales & Discovery
- Partner with Account Executives to qualify opportunities and uncover customer data challenges.
- Lead tailored product demos and proof-of-concept (POC) implementations that highlight the value of our platform.
- Translate business objectives into technical architectures and actionable integration strategies.
Solution Design & Implementation
- Design and document solution architectures for custom research analysis projects
- Design or assist in the development of questionnaires to ensure that survey structure aligns with project requirements
- Provide pricing support and material development for proposals
- Collaborate with Product and Sales teams to relay customer feedback and influence roadmap priorities.
Customer Success Alignment
- Support post-sale handoff to Customer Success and Implementation teams to ensure smooth onboarding.
- Contribute to knowledge bases, technical documentation, and enablement materials.
Continuous Improvement
- Stay current with trends in the entertainment ecosystem and how day-to-day changes influence the need for market research
- Represent the technical voice of the customer internally to drive continuous improvement in our platform.
Qualifications
- Education: Bachelor’s degree preferred, focus on business, market research methods, and / or advanced analytics a plus
Experience:
- 3–6 years in a market research role, or experience as a Sales Engineer, Technical Consultant
- Domain expertise in research for entertainment, film/TV, music, and brands strongly preferred
- Experience with Excel, R, and Google Suite
Skills:
- Excellent communication and presentation skills — able to calibrate level of detail and simplify complex technical concepts for diverse audiences.
- Strong collaboration mindset and ability to thrive in a high-growth, fast-paced environment.
- Strategic orientation - able to orient to not just the client’s immediate asks but understand the broader value opportunity and goals
More About Us: Luminate has incredible 30 year history that has made us who we are today. We power the Billboard Charts, but we also inform the entire music industry with exclusive research, data and insights. We serve the television and film industry, providing deep meta-data on every major production and title.
Luminate is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Top Skills
What We Do
We are Luminate, entertainment’s preeminent data, and insights company, unleashing access to the most essential, objective, and trustworthy information across music, film, and television.
Our work isn’t just powerful — it’s prescient. We’re rooted at the intersection of tech and media, in today’s challenges and tomorrow’s plans. Never losing sight of our client's needs, we deliver them essential guidance with the highest levels of quality and accuracy. But we always look ahead. We search for answers to questions no one has thought yet to ask. We pair exceptional technology with the most expansive and trusted database of its kind, consistently evolving, enabling our clients to make their most informed and impactful decisions. The result is a best-in-class level of predictive analytics, accompanied by expert, unbiased insight.
We are music lovers and enthusiastic gamers, passionate film buffs and social engages, scrolling online and tapping into the zeitgeist. We are technologists, experts across a myriad of subjects, scientists, and developers. We are curious. That’s why we do what we do.
Why Work With Us
Data is currency. It’s ubiquitous and in many spaces it’s commoditized, but not here. Luminate data speaks. It tells us what people love most and why. It shows us how we spend our precious time and how we live with technology. To us, it’s more than numbers and code. We love what we do because we love what it’s all about.
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