Solutions Engineer II

Posted 8 Hours Ago
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Hiring Remotely in Office, Lilongwe, Central Region, MWI
In-Office or Remote
119K-140K Annually
Mid level
Big Data • Food • Mobile • Payments
Fetch Rewards gives shoppers an easy and fun way to save on their everyday purchases.
The Role
As a Solutions Engineer II, you will assess partner requirements, improve data export processes, collaborate with cross-functional teams, and oversee complex data pipeline projects to enhance data management and implement actionable insights.
Summary Generated by Built In
What we’re building and why we’re building it. 

Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.

Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.

The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.

It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us.  Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As a Solution Engineer, you will meet with data partners, assess requirements, and recommend or build pipeline improvements to manage data export and delivery in an efficient, scalable process. Our data systems consolidate multiple data sources in order to enable both internal and external stakeholders to answer questions on an ongoing basis. 

You may be working on a small, cross-functional team that includes other engineers, a product manager, data scientists, and others. Success in this role requires the ability to take on ambiguous, complex problems and promote innovative solutions to address immediate needs and support future growth.

In this role, you will assess requirements and help design the next generation of tools to allow some of the largest brands in the world to better understand their customers and reimagine the shopping experience. Join us in transforming the way that brands reach their customers and empowering consumers to Live Rewarded through the power of Fetch Points!

What you’ll do at Fetch: 
  • Customer requirements and advocacy
    • Meet with Fetch B2B partners to share product knowledge and development lifecycle
    • Identify partners’ needs and transform them into practical business requirements
    • Offer guidance to partners and internal stakeholders in understanding and deriving value from shared data through requirements gathering, technical guidance, and individual consultation
    • Track and report status on partners’ feature requests, data issues, and incident reports
    • Promptly address partner and stakeholder questions with a sense of ownership and urgency
  • Cross-functional collaboration
    • Collaborate with cross-functional teams to improve data product quality and performance
    • Provide actionable feedback on current data product performance and proposed changes
    • Manage planning and prioritization for operational support and product development
  • Data model and pipeline expertise
    • Maintain expertise in Fetch data pipelines and modern data management techniques to contribute to complex data pipeline projects with broad visibility
    • Model and analyze data utilizing SQL best practices for OLAP / OLTP query and database performance
    • Leverage Data Build Tool (DBT), Snowflake, Airflow, AWS infrastructure, CI/CD, testing, and engineering best practices to accomplish your work
  • Data product oversight and innovation
    • Design, coordinate, and develop innovative approaches to managing datasets involving millions of daily active users and terabytes of data
    • Translate business requirements for data exports and near-real-time actionable insights into data models and artifacts
    • Communicate findings clearly verbally and in writing to a broad range of stakeholders
    • Lead the charge on data documentation and data discovery initiatives

Minimum Requirements:
  • 2+ years of professional experience in a technical role requiring advance knowledge of data pipelines, data integration, and data quality initiatives
  • Experience in requirements analysis and functional specification authorship
  • Experience in understanding business and data problems areas and devising actionable solutions
  • Project management experience using Jira or similar task management platforms
  • Experience writing optimized SQL for processing efficiency
  • Experience with data modeling and orchestration tools
  • Strong experience with SQL-based analytical data warehouses (e.g., Snowflake), and familiarity with object storage and non-relational data stores used in production systems (e.g., S3, DynamoDB).
  • Experience owning and operating an ETL and ELT processes, data warehouses, and business intelligence tools
  • Experience clearly communicating about data with internal and external stakeholders and senior leadership from both technical and nontechnical backgrounds 
  • Ability to thrive in a highly autonomous, matrixed organization and manage multiple, concurrent work streams
  • Proficiency in at least one imperative programming language (i.e., Python)
  • Experience deploying and managing cloud resources on AWS, Azure, or GCP
  • Experience implementing data quality, data governance, or disaster recovery initiatives
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent experience

Preferred Requirements: 
  • Proclivity for building and experimenting with different tools and tech, and sharing your learnings with the broader organization
  • Experience building reusable code and automation, including using infrastructure-as-code tools such as Terraform.
  • Experience in measurement or AdTech

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $119,000 - $140,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:

  • Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
  • 401k Match: Dollar-for-dollar match up to 4%.
  • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
  • Continuing Education: Fetch provides ten thousand per year in education reimbursement.
  • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
  • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. 
  • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
  • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
  • Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].

Skills Required

  • 2+ years of professional experience in a technical role requiring advance knowledge of data pipelines, data integration, and data quality initiatives
  • Experience in requirements analysis and functional specification authorship
  • Experience writing optimized SQL for processing efficiency
  • Strong experience with SQL-based analytical data warehouses (e.g., Snowflake)
  • Experience owning and operating an ETL and ELT processes
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience
  • Proficiency in at least one imperative programming language (i.e., Python)
  • Project management experience using Jira or similar task management platforms

Fetch Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fetch and has not been reviewed or approved by Fetch.

  • Healthcare Strength Benefits information points to comprehensive medical, dental, vision, and life insurance coverage. Feedback suggests employees value the strong health offerings alongside mental-health support.
  • Leave & Time Off Breadth Policies include flexible or unlimited PTO, paid holidays and sick days, bereavement (including pet) and natural-disaster leave. Feedback suggests time-off breadth is a standout element of the package.
  • Wellbeing & Lifestyle Benefits Wellness programs, 1:1 coaching, Gympass, team workouts, and nutrition counseling are provided. Office and remote perks such as home-office stipends, snacks, and pet-friendly spaces further enhance lifestyle support.

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The Company
HQ: Madison, WI
800 Employees
Year Founded: 2013

What We Do

Fetch Rewards is a mobile app that connects and rewards everyday shoppers for buying the brands they love. Fetch gives users the easiest way to save on their purchases by simply scanning any grocery receipt, from any store. For our brand partners, Fetch helps them build long-term loyalty, and understand a true 360 degree view of purchase behavior.

Why Work With Us

We put people first - both in our culture, and in our product. Our culture is built on transparency, empowerment and accountability. Our product is built on putting our customers first in everything we do - from design, to privacy and security, to new features. The result is the rapid growth we all dream of being a part of. Come join the team!

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