Solutions Engineer - Customer Success

Sorry, this job was removed at 08:27 p.m. (CST) on Wednesday, Jun 11, 2025
Hiring Remotely in United States
Remote
Professional Services • Business Intelligence
The Role
Caravel BPM Technology Solutions – where caring and community is in our company DNA, we are always striving to be our best selves and we’re compelled to ask the questions that lead to innovation.
 
Working with Caravel BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities.  Our shared entrepreneurial spirit drives us to see and do things differently.  Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger.  Because People Matter. 
 
What you get: 
Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility. 
Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.
Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself. 
Professional development opportunities: A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.
Who is successful at BPM:
·         Caring people who put others first 
·         Self-starters who embody the BPM entrepreneurial spirit 
·         Authentic individuals with a diverse point of view 
·         Lifelong learners with a drive to excel 
·         Resilient people who rise to the occasion 


As a Solutions Engineer, you will be responsible for helping existing BPM customers further their technology footprint. You will be supported by the Go-to-Market team, inclusive of marketing, operations and director team members. 
 
Responsibilities
·        Working with existing BPM customers to expand their NetSuite and Salesforce footprint.
·        Provide technical and functional information on ERP, CRM and adjacent technologies. 
·        Providing demonstrations of relevant technology platforms
·        Maintain ongoing relationships with existing Customers to foster customer satisfaction, referencability and future revenue growth
·        Creating Statements of Work and reviewing Statements of Work with prospects
 
Requirements:
·        5+ years implementing or using enterprise application solutions (Preferably NetSuite)
·        Operates well as an individual contributor but also as a team player
·        Detail oriented fluent in effective writing and speaking skills
·        Great presentation skills for demonstrations of product as well as review of documentation

Wondering if you should apply?

At BPM we are people who value people. We are progressive and purposeful. We are a firm with flexibility. Our shared entrepreneurial spirit drives us to see and do things differently. And our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger.

***************

BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BPM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Please note - this posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of BPM and will not be acknowledged or returned.

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The Company
HQ: San Francisco, CA
1,033 Employees
Year Founded: 1986

What We Do

BPM LLP is one of the 50 largest public accounting and advisory firms in the country. With more than 800 professionals along the West Coast – as well as offices abroad – we help clients succeed around the world. We offer a cross-functional team approach that gives clients direct access to the best and most qualified resources.

With full-service capabilities in audit, tax and advisory services, we possess in-depth knowledge of the transactional industry—its key processes, challenges surrounding growth and performance, regulatory compliance and governance—and the many other complex accounting and reporting issues you face. Our collective knowledge representing a diverse client base allows us to serve as experts in over a dozen industries.

In 2021, we are proud to be named by Forbes “Best Tax and Accounting Firms” and #22 on Vault’s “Accounting 50” ranking! We invite you to learn more about us, visit bpmcpa.com

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