Role Objectives:
- Smooth Partner Integration: Ensure that partners can integrate smoothly and transition to production without any unforeseen issues.
- Exceptional Communication: Respond promptly to partners, providing a VIP experience through quality interactions and fast service.
- Collaborative and Approachable: Maintain ease of communication, facilitating a cooperative working environment with partners.
- Technical Support: Develop demos and assist with partner integrations as needed.
Key Success Metrics:
- Responsiveness: Address and resolve queries and tasks efficiently.
- Partner Relationship Management: Establish and maintain strong relationships with partners, ensuring they feel valued and supported.
- Product Expertise: Deep knowledge of Unlimit Crypto products to provide rapid solutions to technical issues.
- Integration Support: Aid developers in seamless end-to-end integrations; extensive understanding of APIs, SDKs, and crypto payments is required.
- Problem-Solving: Navigate through ambiguous situations to find solutions and provide clarity. Demonstrates ingenuity in overcoming obstacles and crafting effective solutions under challenging circumstances.
Key Responsibilities:
- Documentation: Proactively update and enhance API documentation to improve the developer experience.
- Partner Support: Assist partners throughout the integration process to ensure a frictionless transition to production.
- Issue Resolution: Investigate partner inquiries and collaborate with the team to prioritize solutions and manage expectations.
Required Skills and Qualifications:
- Technical Expertise: Extensive experience with APIs and SDKs.
- Communication: Strong interpersonal skills with both partners and internal team members.
- Crypto or Payments Knowledge: Robust understanding of cryptocurrency, particularly in payment contexts. Experience in developing Web3 or payments projects is a plus.
- Proficient in English
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What We Do
From London to Singapore and from San Francisco to São Paulo, we help businesses enter new markets, explore new industries, and reach new milestones. We are driven by a deep-seated determination to be the best possible partner for our customers – giving you the support you need to capitalize on a world that’s changing at breakneck speed.
Our mission is to provide innovators with a convenient and simple financial interface that enables payments to flow freely and invisibly across borders. We offer a wide range of services, including payment gateway, card acquiring, business accounts, card issuing, alternative payment methods, and more.
That’s the reason why we are called Unlimit: we provide unlimited growth opportunities for our customers, freeing them from the payment constraints.
Unlimit - Borderless Payments
