Solutions Engineer, Commercial+ - APJ

Posted 20 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
Hybrid
Mid level
Software
The Role
Lead technical pre-sales conversations, validate technical fit, support trials, build demos and documentation, capture customer feedback to influence product and go-to-market, and enable smooth pre-to-post-sales transitions for Commercial and Enterprise customers.
Summary Generated by Built In

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

As a Solutions Engineer, you’ll be leading the technical discussion with our key prospects & customers, making sure there’s nothing stopping our customers from using Vanta to its fullest potential to support their own security goals.

You’ll be an integral part of the Sales team, working with Commercial and Enterprise organizations to ensure technical fit and create innovative solutions for our customers. Your attention to detail and focus on customer needs will help ensure prospects clearly understand the value of our solutions from the earliest stages of engagement. consult and create innovative solutions for our customers. This will ultimately improve retention and overall success while helping to collect customer references, case studies, and product feedback. By aligning our capabilities to their business priorities and demonstrating impact before purchase, you will build confidence, differentiate us competitively, and lay the groundwork for long-term customer success. This approach will contribute to the overall success of our Sales teams while also capturing prospect insights, use cases, and feedback to help shape messaging and influence product roadmap decisions.
This role is a hybrid role located in Sydney, Australia, and reports into the Director of Solutions Engineering- APJ.

What you’ll do as a Solutions Engineer at Vanta:

  • Own the technical relationship with our customers

  • Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape.

  • Listen carefully to prospects and clients to provide market feedback to the product team and help prioritize functionality needed to drive sales opportunities

  • Support customers thought their trial process with Vanta

  • Build product examples, documentation, and other critical resources for our customers

  • Cultivate an environment of teamwork, openness, creativity, and continuous improvement

  • Creatively identify and help drive new programs to improve the pre to post-sales transition

How to be successful in this role:

  • Have 4+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title

  • Have previous B2B SaaS experience

  • Have hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture

  • Have strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization

  • Be creative, technical, and naturally persuasive

  • Be detail-oriented and organized.

  • Love listening to customers, discussing strategy with colleagues, but also diving into the weeds.

  • Have general knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills

  • Be familiar with REST API development and service integrations is a plus

  • Ideally have prior experience in the cybersecurity space

  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a Vanta’n:

  • Industry-competitive salary and equity

  • Healthcare stipend towards health insurance for you and your dependents

  • 16 weeks paid Parental Leave for all new parents

  • Health & wellness stipend

  • Remote workspace, internet, and cellphone stipend

  • Commuter benefits for team members who attend the office

  • 20 days of Annual Leave per year

  • 9 company-paid holidays

  • Virtual team building activities, lunch and learns, and other company-wide events!

  • Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

#LI-hybrid

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

 
 
 

Skills Required

  • 4+ years of customer-facing technical experience as a solutions engineer, sales engineer, or equivalent
  • Previous B2B SaaS experience
  • Hands-on experience with cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud application architecture
  • Experience with operating systems: Windows, MacOS, Linux
  • Strong project management skills and ability to operate in a startup environment
  • General knowledge of a scripting language (Python, Ruby, Bash, JavaScript) and willingness to expand those skills
  • Familiarity with REST API development and service integrations
  • Prior experience in the cybersecurity space
  • Ability to listen to customers, be detail-oriented, organized, creative, persuasive, and collaborate cross-functionally
  • Openness to using AI tools responsibly to improve efficiency and impact

Vanta Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanta and has not been reviewed or approved by Vanta.

  • Healthcare Strength Health coverage is described as comprehensive, with employer-covered premiums for many employee-only plan options alongside dental, vision, and mental-health support. Plan designs are portrayed as robust with low-to-no premium options available on some offerings.
  • Parental & Family Support Paid parental leave for all parents is highlighted as fully paid and substantial in length. Family-related support is consistently presented as a core part of the package.
  • Flexible Benefits Remote-first flexibility and multiple stipends (wellness, phone/internet, home office, and commuter in hub locations) are emphasized as standard components. Flexible schedules further support differing employee needs across locations.

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The Company
HQ: San Francisco, CA
361 Employees
Year Founded: 2016

What We Do

Our mission at Vanta is to be a layer of trust on top of cloud services, to secure the internet, increase trust in software companies, and keep consumer data safe. Think of us as your automated security and compliance expert.

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