Company Overview:
Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and companies globally, Cellebrite’s Digital Intelligence platform and solutions transform how customers collect, review, analyze, and manage investigative digital data in legally sanctioned investigations.
Position Overview:
Cellebrite is seeking a Solutions Engineer to engage with customers throughout the full customer lifecycle—from pre-sales to customer success. This role supports technical efforts associated with solutions that help law enforcement agencies achieve their digital transformation goals.
Travel is required - 50%
Key Responsibilities:
- Identify current and future customer technical requirements by building relationships with prospective and existing customers and other stakeholders who influence product needs.
- Plan and deliver customer presentations, workshops, webinars, and equipment demonstrations.
- Manage tenders and develop technical proposals.
- Support end-user trials and proof of concepts (PoCs) as required, including regional travel.
- Provide product and equipment technical information by responding to customer questions and requests.
- Prepare solution designs by understanding customer requirements and documentation, and consulting with engineers, architects, and other technical stakeholders.
- Enable customer teams through technical training and knowledge transfer, and maintain strong relationships via regular weekly/monthly calls and follow-ups.
- Represent Cellebrite at trade shows and industry events.
- Engage internal stakeholders (R&D, Services, Operations, and Product Management) to align on customer needs and delivery.
- Ensure successful product/solution implementation and adoption.
- Propose and demonstrate Cellebrite products as required.
Requirements
- Japanese or Korean language skills (spoken and written).
- Fluency in written and spoken business English.
- Degree (or equivalent experience) in Engineering, IT, or a related field- at least 2 years of experience
- Experience in pre-sales, solutions engineering, or similar roles is an advantage.
- Experience in law enforcement or the public policing sector is an advantage.
- Technical background in telecommunications, mobile devices and/or IT security and networking is a plus.
- Knowledge of hardware products and solutions.
- Strong knowledge of operating systems (Windows and Linux) and basic networking.
- Knowledge of network communications and internet protocols.
- Excellent written and verbal presentation and communication skills.
- Project Management Experience an Advantage.
- Highly proactive and able to work independently.
Skills Required
- Degree (or equivalent experience) in Engineering, IT, or a related field
- At least 2 years of experience
- Japanese or Korean language skills (spoken and written)
- Fluency in written and spoken business English
- Experience in pre-sales, solutions engineering, or similar roles
- Experience in law enforcement or the public policing sector
- Technical background in telecommunications, mobile devices and/or IT security and networking
- Knowledge of hardware products and solutions
- Strong knowledge of operating systems (Windows and Linux)
- Knowledge of network communications and internet protocols
- Excellent written and verbal presentation and communication skills
- Project Management Experience
- Highly proactive and able to work independently
What We Do
Cellebrite is the leader in digital intelligence and investigative analytics, partnering with public and private organizations to transform how they manage data in investigations to accelerate justice and ensure data security.
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