Solutions Engineer | $110K-$130K + Remote | Industry Leading Integrated Solutions Provider

Job Posted 5 Days Ago Posted 5 Days Ago
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Hiring Remotely in Philadelphia, PA
Remote
110K-130K
Senior level
Information Technology
The Role
The Solutions Engineer will lead the technical onboarding and implementation of a SaaS product, collaborating with teams to ensure customer success and provide tailored solutions.
Summary Generated by Built In

Company Description

Although this role is mainly remote, you must be within commuting distance of Philadelphia and be comfortable traveling to the client site if needed.

Our client is an industry-leading, award-winning integrated technology solutions provider for builders and building owners. They’ve been in business for 10+ years and are a one-stop shop for all connected building needs including low voltage cabling and infrastructure, network build-out, and all IP endpoints including access control, IP cameras, Wi-Fi, and A/V. Their CEO has been featured on Fortune Magazine acknowledging their service quality for its reliability and efficiency and have won the Thought Leadership Award in 2024.

Our client built a property management application to address the challenges faced by landlords and property managers in multifamily buildings. By integrating both software and hardware into a single, customizable platform, it streamlines various aspects of property management, enhancing the experience for both residents and managers. The software streamlines operations for property managers while improving the tenant experience through an intuitive, technology-driven approach.

Product Features and Functionality

  • This web and mobile app allows tenants in buildings to do everything they would need to do in the building, including package delivery and pickup, maintenance requests, and asking questions to the team managing the building without picking up the phone.
  • The app integrates other innovative building features with back-of-the-house system access, giving residents and property managers total control over the tenant experience.

Benefits:

  • Dental, health, and vision insurance 
  • PTO
  • Retirement plan
  • Quarterly performance-based bonus structure

Job Description

We are seeking a Solutions Engineer to support the growth and implementation of the SaaS product for the customers. In this role, you will serve as a technical expert, assisting both sales and customer success teams in demonstrating the platform’s capabilities, onboarding new clients, and ensuring seamless implementation and adoption. You will be responsible for managing the implementation and adoption of the software on already closed deals.

Key Responsibilities:

  • Lead technical onboarding and implementation for new clients, ensuring a smooth delivery of the solution for the customer.
  • Support onboarding and implementation for new customers, ensuring technical success from day one.
  • Collaborate with the engineering, development, and sales team to understand client requirements and present tailored solutions for the property management application.
  • Conduct product demonstrations and technical presentations for customers along with providing training to clients on features, customization options and best practices.
  • Develop proof-of-concept configurations to showcase the platform’s capabilities.
  • Work closely with product and development teams to align solutions with customer requirements.
  • Serve as a trusted advisor for ongoing integrations and system expansions.

Qualifications

  • MUST HAVE SaaS or tech property management application experience in solution engineering roles or similar.
  • 5-9+ years of experience in a pre-sales support, post-sales, implementation manager, or solutions engineering role, preferably in SaaS.
  • Strong understanding of property management technology, smart home integrations, and access control systems.
  • Excellent communication and presentation skills to engage both technical and non-technical stakeholders.
  • Ability to simplify complex ideas for both technical and non-technical audiences.
  • Ability to work cross-functionally with sales, customer success, and product development teams.
  • Highly collaborative team player - able to communicate and work effectively with cross-functional teams.  
  • High level of professionalism including confidentiality, courtesy, fairness, personal integrity, and respect for others.
  • Entrepreneurial self-starter who can thrive in a fast-paced, dynamic startup-like environment.

Additional Information

About SaaS Talent

SaaS Talent is more than just a recruiting company. We're your hiring, business development and growth partner with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business. We've worked with 100+ companies and helped them achieve their goals. From streamlining sales, marketing, and operations to hiring ideal talent and getting funding, if you're struggling to grow, we're an ideal choice.

Reach out to us at www.saas-talent.com to learn more about how we can help you.

SMS Communication Consent Disclaimer

By applying for this position, you agree to receive text message updates from SaaS Talent related to job opportunities. Standard message and data rates may apply, and messaging frequency varies. Text HELP for help and STOP to cancel. Learn more about our opt-in SMS Communication consent policy here: https://www.saas-talent.com/opt-in-sms-communication-consent

Top Skills

Access Control Systems
Property Management Technology
SaaS
Smart Home Integrations
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The Company
HQ: Philadelphia, Pennsylvania
19 Employees
On-site Workplace
Year Founded: 2015

What We Do

SaaS Talent is your ideal resource to grow your company – from hiring ideal talent that gives you a competitive advantage to solving your business challenges as your Chief Business Development officer. SaaS startups and high growth companies are our specialty – partnering with us will give you access to our 3 key services below:

Tech Recruiting: hiring ideal candidates for SaaS startups and high growth companies is our specialty whether you're funded via Angel, Pre-Seed, Seed, A, B, or C rounds.

Nearshoring Recruiting: hire top talent in Latin America at $15-$50/hr to cost effectively scale your team – candidates speak great English and work in your time zone.

Business Development Partner: we help grow your business by bringing you leads, partners, access to the largest LinkedIn network in tech, and immediately help you solve any business challenges.

Schedule a free strategy session on our SaaS Talent card below.

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