Solutions Consultant

About Fuel Cycle:

Fuel Cycle empowers leading organizations with agile research solutions that deliver decision-ready insights — fast, flexible, and fully integrated. As a market research disruptor, our AI-powered Insights Platform is built for speed, precision, and scale. With cutting-edge tools and seamless audience connectivity, we help brands ditch the guesswork and make smarter, customer-led decisions at lightning speed.

Why work at Fuel Cycle?

Join a high-growth team where curiosity is valued, ownership is encouraged, and your work drives real-world impact. Whether you’re based at our Los Angeles HQ, New York City hub, working remotely across the U.S., or part of our global team in India, you’ll help shape the future of decision intelligence for some of the world’s most iconic brands.

Overview:

The Solutions Consultant is a pivotal individual contributor role focused on delivering innovative, client-centered solutions to support business growth and enhance client satisfaction. This role combines strategic problem-solving, deep market research expertise, and operational excellence to address client needs effectively. As a key contributor, the Solutions Consultant plays a vital role in advancing the company’s market position through expert guidance and tailored solutions. The role partners closely with the Sales, Product, and Customer Experience teams to drive revenue by demonstrating the value of the company’s customer insights and research technology. This role combines technical expertise, storytelling, and consultative selling to help clients design and implement programs that deliver actionable business insights.

Location: New York City

Work Arrangement: This is an onsite role requiring four days per week in the office, with one flexible remote day each week based on team needs.

Key Responsibilities:

Pre-Sales Enablement

• Partner with Account Executives during discovery to understand client business needs, research methodologies, and strategic priorities.

• Translate client challenges into tailored platform solutions, showing how the company’s SaaS offering supports market research, CX/UX studies, and audience engagement.

• Deliver engaging product demos, proofs of concept (POCs), and proposals aligned with customer goals.

• Develop and present customized solution architectures, data flows, and integrations with clients’ existing systems (e.g., CRM, analytics tools).

• Support RFP/RFI responses and provide domain expertise in research design, automation, and insight generation.

Technical & Product Expertise

• Maintain a deep understanding of the company’s platform capabilities, APIs, integrations, and research tools (e.g., survey automation, community management, qualitative modules).

• Work with Product Management to provide field feedback and influence roadmap prioritization.

• Assist in onboarding new customers by ensuring seamless handoff to Implementation or Success teams.

Thought Leadership & Consulting

• Advise clients on research best practices (quantitative and qualitative), data collection methods, and automation of insight processes.

• Create and deliver solution playbooks, use cases, and ROI analyses demonstrating the business impact of insights programs.

• Serve as a trusted advisor, helping prospects modernize how they collect and act on customer and market feedback.

Your Success Metrics:

• Win rate improvement and pipeline contribution

• Demo-to-close conversion rate

• Client satisfaction and handoff quality

• Pre-sales enablement and sales cycle efficiency

Who you’ll work with?

• VP, Sales

• Enterprise Sales Directors

• CX Directors and CX Team

• AXM Director

• External clients & prospects

Core Skills, Competencies & Attributes:

Skills

• Sales and Solutions Design – Experience with pre-sales motions, value assessments, and partnership road mapping.

• Technology Savviness – Proficient in leveraging AI applications and research platforms to deliver innovative and advanced insights.

• Market Research Experience – Proficiency in qualitative and quantitative methodologies and an understanding of market research technologies.

Competencies

• Strategic Planning – Demonstrates the ability to analyze complex information, anticipate challenges, and develop actionable plans aligned with organizational goals.

• Client-Centric Problem Solving – Skilled at translating complex client needs into actionable, tailored solutions.

• Cross-Functional Collaboration – Partners with stakeholders to gather input, validate ideas, and ensure alignment with broader initiatives.

• Communication and Influence – Exceptional presentation, interpersonal, and negotiation skills to inspire teams and engage stakeholders.

• Operational Excellence – Strong focus on implementing scalable processes to enhance team efficiency and productivity.

• Thought Leadership – Ability to represent the company at industry events and contribute to thought leadership initiatives.

Attributes

• Adaptability – Demonstrates resilience and flexibility in fast-changing environments and evolving client needs.

• Passion for Mentorship – Committed to developing others through guidance, support, and knowledge-sharing.

• Innovative and Results-Oriented – Brings creative thinking to problem-solving and maintains a strong focus on achieving outcomes.

What you’ll bring:

• 3–7 years of experience in Solutions Consulting, Pre-Sales Engineering, or Research Consulting within a SaaS or insights-tech company.

• Strong understanding of market research methodologies (surveys, communities, panels, qualitative insights, etc.).

• Experience working with enterprise clients in industries such as retail, technology, financial services, or healthcare.

• Technical proficiency with SaaS platforms, APIs, data integrations, and visualization tools.

• Excellent communication, storytelling, and presentation skills—comfortable in front of both business and technical audiences.

• Bachelor’s degree in Marketing, Business, Psychology, or related field; advanced degree (MBA, MS in Marketing Research) a plus.

Benefits & Perks:

Fuel Cycle is committed to supporting the well-being, flexibility, and growth of our team. We offer a competitive and inclusive benefits package that includes:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans

• 401(k) with Company Match: Plan for your future with our retirement savings program

• Equity Purchase Option: Participate in Fuel Cycle’s long-term success

• Flexible Work Schedule: Empowering you to balance life and work

• Generous Time Off:

  • 15 vacation days and 7 sick days per year

  • 12 company holidays

  • 4 floating holidays/recharge days to rest or celebrate what matters to you

• Paid Parental Leave: Time to bond with your growing family

• Monthly Internet & Phone Stipend: Support for remote work setup

• Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), Peloton (fitness), and more.

• Team Connection Perks:

  • Weekly community lunches, refreshments, and snacks at our LA & NY headquarters

  • Pet-friendly office environments

Compensation Overview:

The expected starting salary range for this position is $110,000 - $130,000. This range represents the typical starting compensation offered to candidates hired into this role. Final base salary will be determined based on a variety of factors, including location, work experience, skills, knowledge, education, and certifications.

In addition to base salary, this role is eligible for sales commission, and may include an equity grant or purchase option. These components make up your total compensation package, which will be reviewed in greater detail during your initial recruiter conversation.

Commitment to Diversity, Equity, and Equal Opportunity:

At Fuel Cycle, we embrace the values of diversity, equity, and inclusion and are committed to fostering an inclusive company culture. We believe that everyone, regardless of their background or identity, should have equal access to opportunities for growth and advancement. Our selection processes and career pathways are designed to be fair, transparent, and free from bias. We value the unique perspectives and contributions of each team member, knowing that this diverse range of experiences strengthens our team. Fuel Cycle stands firmly against discrimination based on disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.

Fuel Cycle is an equal opportunity employer and fully comply with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations for qualified applicants and employees with disabilities, as needed, to enable them to perform the essential functions of their job and participate in the application and interview process. If you require accommodations during any part of the application process, please contact us at [email protected] to discuss your needs.