Solutions Consultant

Reposted 15 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
83-83 Annually
Senior level
Sales • Software • Design
The connected homebuilding cloud platform to design, sell, and build homes and communities.
The Role
Drive customer onboarding and workflow transformation in a consultative role, focusing on implementation strategies and technical evaluations.
Summary Generated by Built In
About Us

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.

We’re hiring a strategic Solutions Consultant to anchor onboarding and workflow transformation for new customers. Operating within our post-sales organization, you’ll lead discovery, map customer workflows, and develop tailored implementation strategies that accelerate adoption and unlock value.

What You’ll Do

The best Solutions Consultants don’t just execute—they elevate. They proactively identify blockers, suggest new paths forward, and turn ambiguity into clarity. They go beyond the plan to accelerate adoption, spark product innovation, and drive outcomes that surprise and delight our customers. This role is for someone who wants to lead change—not just implement it.

  • Lead onboarding discovery sessions to map customer workflows (Design, Estimating, Sales, Purchasing) and identify opportunities for transformation

  • Define tailored success plans and implementation strategies aligned to customer goals

  • Deliver high-impact platform training and enablement that drives early adoption and customer references

  • Co-develop ROI and value validation assets with CSMs to support renewal and expansion

  • Capture and share customer insights, feedback, and feature requests across Product, Engineering, and Marketing

  • Continuously evolve our onboarding playbook, discovery tools, and documentation

  • Serve as a trusted technical advisor in late-stage sales, helping prospects understand how Higharc fits into their workflows

  • Deliver targeted demos and proof-of-concepts that reinforce business value

  • Inform positioning and objection handling based on real-world customer implementation patterns

About You

You’re a natural translator between customer pain points and scalable solutions—equally comfortable in the weeds of process design and in the boardroom discussing ROI. You thrive in fast-paced environments, take ownership, and collaborate across functions to drive outcomes. You have:

  • 5+ years in a consultative, customer-facing role (e.g., Solutions Consulting, Implementation, Customer Success) or deep experience in homebuilding Operations

  • Experience in homebuilding, construction tech, or proptech

  • Deep understanding of at least one functional area: Estimating, Design, Sales, or Purchasing

  • Strong systems thinking and the ability to simplify complexity

  • Confident communicator with execs, field operators, and internal teams alike

  • Familiarity with AutoCAD, Revit, or BIM tools is a strong plus

  • Willingness to travel up to 25% of the time

Working at Higharc

Higharc has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company.
Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with unlimited PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. Haven't worked remotely before? We provide a stipend to create the ideal home office.

Skills Required

  • 5+ years in a consultative, customer-facing role
  • Experience in homebuilding, construction tech, or proptech
  • Deep understanding of at least one functional area: Estimating, Design, Sales, or Purchasing
  • Familiarity with AutoCAD, Revit, or BIM tools

Higharc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Higharc and has not been reviewed or approved by Higharc.

  • Fair & Transparent Compensation Pay is considered competitive, with signals of top‑of‑market intent and strong total compensation in key technical and marketing roles. Compensation packages commonly combine base, equity, and bonuses rather than cash‑only pay.
  • Equity Value & Accessibility Equity is described as a meaningful, sometimes “excellent,” component that materially lifts total compensation. Several role descriptions highlight significant equity for senior hires.
  • Healthcare Strength Medical, dental, and vision coverage are described as comprehensive with a high employer share of premiums. This points to a benefits design that lowers out‑of‑pocket costs for core health needs.

Higharc Insights

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The Company
Durham, NC
30 Employees
Year Founded: 2018

What We Do

Higharc's Homebuilding Cloud gives your homebuilding team the tools they need to design, estimate, sell, and build. Say goodbye to disconnected teams, outdated software, and repetitive manual work. Go to market faster than ever with one connected platform to design, estimate, sell, and build new homes and communities buyers love. Higharc is VC-backed and is led by a founding team that has launched products for Autodesk, EA, Nike, and Apple. We’re looking for world-class engineers and designers.

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