Solutions Consultant

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Company Description

Arena is designed to help modern manufacturers speed product development and get innovative products to market fast.

With Arena’s product lifecycle management (PLM) and quality management system (QMS) solutions, you can confidently create, control, and collaborate anytime and anywhere. As part of PTC, we are expanding the boundaries of SaaS product development in the Cloud to help companies speed digital transformation. Our cloud-based PLM & QMS software is used by product innovators like Nutanix, PayPal, Sonos, Philips and Schneider Electric.

About the job

Join a high-impact North American Solution Consulting team at the forefront of digital transformation in the PLM and QMS SaaS space. As a Solution Consultant, you'll partner closely with account executives, account managers and cross-functional teams to understand customer/prospect challenges and craft compelling, value-driven demonstrations that showcase how our solution solves real-world problems across high-tech, life sciences, and aerospace and defense industries.

We’re looking for a strategic thinker who thrives in a fast-paced, collaborative environment. You’ll help guide prospects through complex evaluations, connect our capabilities to business value, and influence the sales cycle with storytelling, vision alignment, and product expertise. Our SC team is known for its technical depth, flexibility, and a strong focus on customer value, not just feature demos.

If you're excited about solving hard problems, shaping customer decisions, and contributing to a mission-driven team that’s scaling fast, this is the place for you.

Pre-Sales Solutions Consultant

Remote (USA)

• Day to day Partner with Account Executives and Account Managers to support and close technical sales opportunities for both new and expansion business.
• Conduct discovery to uncover customer pain points and align Arena’s capabilities to business goals.
• Build and deliver customized, story-driven product demonstrations focused on value and outcomes.
• Lead fit assessments and contribute to solution design throughout the sales cycle.
• Present Arena solutions to technical and business stakeholders, from end users to executives.
• Contribute to demo, trial (POC), and video content that is scalable and relevant for target industries.
• Be part of a continuous improvement model by giving and taking feedback from customers, Product, Marketing, Sales, Customer Success and Engineering departments.
• Help prospects visualize how their “as-is” processes can transform into efficient “to-be” processes using Arena.
• Provide early input to implementation planning and handoff documentation for post-sale teams.

Preferred Skills and Knowledge:

• 2+ years of experience in a technical role at an enterprise software company (e.g., presales, customer success, technical support).
• Understanding of the technical sales process (e.g., Solution Selling, Value Selling, MEDDIC, CoM).
• Strong communication and presentation skills, including comfort presenting to executive audiences.
• Proficient in PowerPoint and comfortable building compelling demo day-in-the-life presentations.
• Motivated for continuous learning and process improvement.
• Friendly, detail-oriented, and adaptable, able to learn new software quickly and independently.
• Experience with PLM, QMS, mCAD/eCAD, ERP, or software development is a strong plus.
• Background or familiarity with new product development (NPD), new product introduction (NPI), and quality processes in the High Tech, Life Sciences, or Aerospace industries.
• Bachelor’s degree preferred. BS in Engineering, Computer Science, or a related technical field is a plus.
• Subject Matter Expertise in either Life Science, High Tech, or Aerospace & Defense.

Position Level

This is a Solution Consultant role. Final title and level, Mid-Level, Senior, or Principal, will be determined based on experience, technical depth, and ability to lead complex sales cycles in collaboration with cross-functional teams.  Compensation will vary based on these factors, but PTC anticipated the base salary range for this position to be between $108,000 - $192,000 USD.   The actual pay may be lower or higher depending on depending on the candidates’ skills, qualifications and experience and will also include the opportunity to earn a performance-based commission.  Additionally, every PTC employee has the opportunity to become a PTC shareholder through our employee share purchase program with allows employees to purchased discounted stock, and for eligible roles, performance-based equity grants.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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