Solutions Consultant

Our Business:

FISPAN is an Enterprise SaaS FinTech company revolutionizing how banks connect with their corporate clients by embedding financial products and services into their preferred operational software. As the market leader in ERP banking, we partner with Tier 1 banks globally, including J.P. Morgan Chase, empowering them to deliver seamless banking experiences. Founded in 2016 by visionary entrepreneur Lisa Shields, FISPAN is committed to building the best product in the FinTech industry and fundamentally changing the landscape of corporate banking. Join our high-performing team and contribute to our mission of innovation and market leadership in an inclusive and growth-oriented culture.

Position Overview:

As a Solutions Engineer at FISPAN, you will be an integral part of our Solutions Team, supporting the delivery and implementation of our cutting-edge embedded finance solutions. Working alongside our Solutions Engineers and Architects and collaborating across departments, you will contribute to understanding client needs, designing technical integrations, and ensuring the successful adoption of FISPAN's products. This is an exceptional opportunity to build your career in FinTech, gain deep knowledge of banking technologies, and work with some of the world's leading financial institutions. You will learn from experienced professionals and contribute to impactful projects that are shaping the future of corporate banking.

Key Responsibilities:

• Support the pre-sales process by assisting with technical inquiries and information gathering for bank product requirements
• Collaborate on the creation of solutions documentation, setting the foundation for detailed proposals and technical bank specifications
• Develop and maintain supporting documentation and content for the Solutions Team, focusing on streamlining requirements gathering and efficient follow-ups.
• Produce compelling demo videos that showcase key features and benefits of FISPAN’s products
• Conduct in-depth research on client personas and the institutions receiving demonstrations
• Assist in the delivery of customized product demonstrations
• Learn to interpret bank technical specifications and translate them into actionable insights for integration efforts.
• Work with product teams to build solutions for repeatable, efficient implementation experiences 
• Develop a foundational understanding of connectivity standards, including authentication, encryption, and APIs.
• Gain familiarity with data standards such as XML and JSON used in financial data exchange.
• Contribute to internal initiatives aimed at improving FISPAN processes and knowledge sharing within the Solutions team.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Management Information Systems, or a related technical field.
• 1-3 years of experience in a Technical Role.
• Demonstrated aptitude for understanding technical concepts and problem-solving.
• Excellent communication skills, both written and verbal, with the ability to explain technical details clearly.
• Understanding of software integration concepts and API interactions is a plus.
• Familiarity with technical documentation creation.
• Strong work ethic, self-motivated, and eager to learn and grow as a member within a fast-paced environment.
• Ability to work effectively in a team and collaborate with diverse stakeholders.

Join FISPAN as a Solutions Engineer and embark on a rewarding career path where you will contribute to innovative solutions, learn from industry experts, and play a vital role in the future of ERP Banking.

Why Work With Us? 

• Experienced Team: Our CEO is Lisa Shields, a renowned tech entrepreneur whose previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian technology company acquisitions. Lisa is backed by a seasoned leadership team with vast experience scaling technology companies from start-up through growth phases to acquisition. In joining our team you will benefit from that experience and associated mentorship opportunities, and further build your network and knowledge base.
  
• High Growth Environment: FISPAN is an emerging high growth company, and that implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations, and FISPAN helps foster that.
  
• Rich Culture: The Company’s culture is its greatest asset, and our team members form bonds that last a lifetime. We plan company-wide events, both virtual and in-person, and other activities to foster togetherness and help drive engagement. We also understand that personal growth happens on multiple levels, and so encourage a work-life balance with ample time to spend with family, explore new ideas and develop hobbies. 
  
• Perks: Our prime downtown Vancouver office is close to a Skytrain, prestige shopping, and coastal views. FISPAN employees have access to our building fitness center and amenities, fully stocked cupboards, weekly team lunches, and daily coffee runs. We also set our employees up for success by providing the most modern MacBook and Apple equipment.
   

Compensation Package 

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $70,000-$82,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements. 

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem. 

Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth. 

• Extended health and dental benefits
  
• Paid time off 
  
• Savings and retirement plan matching
  
• Parenthood top-up
  
• Mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates. 

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases.